What are the responsibilities and job description for the Collections/Office Manager position at Hartin Asset Management?
Overview
We are seeking a dedicated and detail-oriented Collection Manager to oversee our collections department. The ideal candidate will be responsible for managing the collection process, ensuring timely and efficient recovery of outstanding debts while maintaining positive relationships with clients. This role requires strong organizational skills, effective communication abilities, and a proactive approach to problem-solving.
Responsibilities
- Manage the daily operations of the collections department, ensuring adherence to company policies and procedures.
- Develop and implement strategies to improve collection efficiency and effectiveness.
- Supervise and train collection staff, providing guidance and support as needed.
- Maintain accurate records of all collection activities, including communications with clients.
- Communicate effectively with clients regarding outstanding balances, payment options, and resolution of disputes.
- Collaborate with other departments to streamline processes related to billing and collections.
- Analyze collection data to identify trends and areas for improvement.
- Ensure compliance with all relevant regulations and laws pertaining to collections.
Skills
- Strong clerical skills with attention to detail and accuracy in record-keeping.
- Proficient in payroll processes and administrative tasks related to collections.
- Experience in medical office management is a plus but not required.
- Excellent schedule management abilities to prioritize tasks effectively.
- Proven team management skills, fostering a collaborative work environment.
- Exceptional communication skills, both verbal and written, to interact with clients professionally.
- Ability to handle sensitive information with confidentiality and discretion.
This is an excellent opportunity for individuals looking to advance their career in collections management while contributing positively to our organization.
Job Type: Full-time
Pay: From $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Paid time off
Schedule:
- 8 hour shift
Work Location: In person
Salary : $23