Front Desk Dental Receptionist

We are looking for a reliable and motivated person to join our team as a Business Office Assistant. This role is best suited for an individual that enjoys interacting with the public and can thrive in a fast paced environment.

Our office is open Monday-Friday. We have a full time position available, working 4 days a week.

Most important responsibilities include:

• Greet and welcome patients warmly, ensuring a positive first impression
• Manage incoming phone calls with professionalism, addressing inquiries and directing calls as necessary
• Schedule and confirm appointments, ensuring optimal time management for both patients and providers
• Maintain accurate patient records and health information management
• Collect insurance information and perform insurance billing in compliance with relevant regulations
• Generating care plans, establishing financial arrangements and payment collection
• Perform general office duties such as filing, data entry, scanning and daily monetary processing
• Collaborate with other staff members to ensure seamless communication regarding patient needs and office operation

Candidate qualifications include:

• Previous experience in a dental office setting is preferred, but not required
• Strong phone etiquette skills with the ability to communicate effectively
• Mathematically competent
• Excellent organizational skills and attention to detail for managing multiple tasks efficiently
• Ability to work well under pressure while maintaining a calm demeanor in a fast paced environment
• Willingness to perform at a high level with excellent interpersonal skills to navigate in a team environment
• A commitment to providing outstanding customer service while maintaining a positive team oriented mindset

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 35 per week

Benefits:

• 401(k) matching
• Dental insurance
• Paid time off

Schedule:

• Monday to Friday

Work Location: In person

Salary : $18 - $20