Building Materials / Project Sales Specialist - FT - MDF

Hartville Hardware is excited to announce the opening of our new store in Middlefield, Ohio, coming this summer! As we expand, we’re looking for dedicated individuals to join our team and be part of this exciting new chapter.

At Hartville Hardware, we believe that a happy, engaged team delivers exceptional customer service. Our commitment to treating each team member with fairness and respect fosters a positive work environment where everyone feels valued and supported.

Who We Are:

As a locally owned and operated company, we take pride in leading the markets we serve, driven by a team that consistently goes above and beyond for our customers. With 82 years of industry experience, Hartville Hardware has built a strong reputation for excellence. For over 52 years, we have provided a workplace where many of our team members have built lifelong careers, some serving for more than 40 years.

What We Offer:

Compensation Package:

• Competitive Salary: We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
• Benefits: Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
• Paid Time Off: Generous paid time off (PTO) allowance, allowing you to maintain a healthy work-life balance.
• Retirement Planning: 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
• Professional Development: Opportunities for ongoing professional development
• Team Member Discounts: Exclusive discounts on our products/services, fostering a culture of appreciation for our valued team members.
• Wellness Programs: Participation in wellness programs designed to enhance your overall health and well-being.

Our Values and Expectations:

At Hartville Hardware, we seek individuals who thrive in a collaborative environment and embody our core values:

• We do whatever it takes – Committed to excellence and problem-solving.
• We give more than is expected – Going above and beyond for customers and teammates.
• We are long-term focused – Building careers and relationships that last.

If you’re passionate about customer service, enjoy working in a supportive team environment, and want to be part of something new and exciting, we invite you to join our Middlefield Hartville Hardware family!

Position Summary

As a Building Materials / Project Sales Specialist at Hartville Hardware, you are the go-to resource for customers tackling building, hardware, and home improvement projects. Whether assisting a DIYer with product selection or helping a contractor plan their next job, you provide expert advice and personalized service at the sales counter. Your knowledge, problem-solving skills, and commitment to customer success make a difference in every interaction.

Key Responsibilities

• Customer Assistance:

• • • Greet customers warmly and provide personalized service to identify and fulfill their project needs.
    • Answer questions about lumber, hardware and building materials, offering product recommendations and alternatives.
    • Assist customers via the phone to fulfill their project needs.

• Sales and Quoting:

• • • Assist customers with project estimates, pricing, and order placement.
    • Process sales transactions accurately using the store’s POS system.
    • Follow up with customers to ensure project success and satisfaction.

• Project Support:

• • • Collaborate with customers to create material lists for home improvement or construction projects.
    • Offer practical solutions for project challenges and ensure all necessary materials are available.

• Inventory and Product Knowledge:

• • • Maintain up-to-date knowledge of store products, promotions, and industry trends.
    • Assist with restocking samples and literature, organizing displays, and ensuring the sales counter is clean and welcoming.

• Team Collaboration:

• • Work closely with other team members, including delivery staff, yard team members, and purchasing team, to fulfill customer orders.
  • Provide feedback to management on product demand and customer preferences.

Qualifications

• Experience:

• • • 1-2 years of experience in retail sales, customer service, or the building materials industry preferred.
    • Familiarity with construction, reading blueprints, home improvement, or DIY projects is a plus.

• Skills:

• • • Excellent communication and interpersonal skills.
    • Strong problem-solving abilities and a proactive approach to assisting customers.
    • Ability to use POS systems and basic computer applications.

• Physical Requirements:

• • Ability to stand for extended periods and lift up to 50 pounds.
  • Comfortable working in a fast-paced environment that may include indoor and outdoor tasks.

• Availability Requirements

• • Must be available to work one evening until 7pm and most Saturdays.

  • Store Hours are Monday-Friday 6am-7pm and Saturday 7am-5pm