What are the responsibilities and job description for the Order Entry and Invoicing Position position at Hartwig?
The Job
A Sales Support Specialist is a part of the accounting team and contributes to the success of Hartwig by supporting our Sales team by accurately processing order entry and purchasing related to equipment and accessory sales. The customers we serve are in a variety of industries and rely on the Hartwig team to repair, inspect and troubleshoot their machine tool equipment. Main responsibilities of this full-time position based in our St. Louis office include:
- Generates customer AR statements in Dynamics GP, receiving cash and communicating AR information with internal collection teams.
- Creates accurate order documentation in the accounting system (Salespad) for machine and accessory projects.
- Communicates with sales team, vendors and customers throughout all aspects of the machine order process.
- Prepares invoices and credits, researching questions, and adjusting invoices.
- Uses reports, tools and a variety of office systems to process orders, support sales and maintain customer relationships.
- Generates month end reports, reviewing and balancing accounts
- Prepares and maintaining timely state UCC (Uniform Commercial Code) letters, documentation, and filings.
- Works cohesively with other accounting department team members on tasks that arise.
The Skills - Individuals who ideally fit this role should meet the following qualifications:
- Two- or four-year degree in business related field preferred
- Two or more years administrative experience required, preferably in a manufacturing or distribution environment
- Experience in Accounts Payable helpful
- CRM and accounting software experience helpful - Microsoft Dynamics GP, Salespad preferred
- Proficiency in MS Word, Excel and Adobe DC
- Consistent attention to detail and follow through with ability to adapt to changing priorities is very important
- Proven numerical, problem solving and decision-making ability
- Analytical thinking and systems/process driven
- Excellent interpersonal skills such as collaboration, listening, respect and work ethic, which lead to lasting and trusting relationships with team members and customers
The Organization, The Team and Our Benefits
Hartwig's team of over 200 professionals throughout the U.S. is dedicated to helping manufacturers control and power the growth of their business. To achieve this, team members are given the tools and training for success. In addition to a comprehensive first year training program and on-going professional development, Hartwig provides a full benefit package including health, dental, vision, life and disability insurances. We have generous Paid Time Off, a 401k match of 20% and all team members are bonus eligible. Some WFH flexibility.
With over 60 team members who have been with us 10 years or longer and over 12,000 machine installations since our founding in 1960, Hartwig has gained a reputation for superior service, integrity and support. We would be honored to have you consider joining the team.
Hartwig, Inc., including all operating subsidiaries, is an Equal Opportunity Employer - M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.
