Operations Manager (Health Care)

Searching for a full-time Operations Manager for a growing locally-owned outpatient physical therapy company with 6 locations in Lancaster, PA. Applicant should have strong leadership skills and the ability to approach business with a creative point of view to assist the CEO and CFO manage the day-to-day operations of the business. The ideal candidate has administrative and management experience in the healthcare field as well as a strong desire to grasp new skills.

Responsibilities of this role

• Oversee day-to-day operations to ensure efficiency and effectiveness
• Collaborate with Leadership team to ensure smooth operations helping to build a positive culture that ensures team members can thrive and that organizational goals are met
• Schedule management including proactively adjusting coverage to ensure maximum utilization of staff and securing coverage for schedule changes.
• Monthly reporting responsibilities including thorough knowledge of Microsoft Excel to download and manipulate customized reports from the EMR and billing systems.
• Human resources functions including new hire onboarding and management of employee benefits plans as well as management and updating of policies and procedures manual.
• Compliance with HIPAA including annual employee training
• Direct oversight / management of outsourced billing operations to ensure appropriate utilization of Billing Liaison.
• Coordinate credentialling of new providers
• Ensure effective recruiting, onboarding, professional development, performance management, and retention
• Oversee new business initiatives including utilizing technology to increase productivity of employees and a strong aptitude to troubleshoot technology issues as needed.
• Identify areas for process improvement and implement solutions
• Manage projects and initiatives to drive operational excellence

Required skills and qualifications

• Minimum of a bachelor’s degree in business operations or similar major
• Three or more years of experience in health care management
• Demonstrated ability to work cohesively with a team toward a common goal
• Proven experience in process improvement and project management
• Excellent leadership skills, positive attitude and strong initiative to achieve new skills
• Thorough understanding of HIPAA and other healthcare compliance issues
• Solid grasp of Microsoft Excel, data analysis and performance metrics
• Ability to diagnose problems quickly and coordinate potential solutions
• Quick to grasp new technology and initiative to independently solve issues
• Exceptional communication and interpersonal skills
• Strong organizational and time management skills

We offer competitive compensation, comprehensive benefits package, and opportunities for professional growth. If you are a dynamic leader with a passion for driving operational excellence, we would love to hear from you.

Please submit your resume along with a cover letter detailing your relevant experience.

Job Type: Full-time

Pay: $80,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work Location: In person

Salary : $80,000 - $100,000