National Accounts Manager, Digital and Online Sales (67843BR)

Job Summary

All staff positions at Harvard University Press exist to further the mission of the Press: to be a worldwide publisher of works of the highest quality and enduring value, consistent with the standards and values of one of the world’s greatest universities, and to do so in a fiscally responsible manner, while nurturing the growth, development, and job satisfaction of Press staff.

Reporting to the Sales Director, the National Accounts Manager, Digital and Online Sales is independently responsible for managing print and ebook sales to all digital accounts including Amazon. This position requires a minimum of five years of previous experience successfully managing the Digital and Online channel and minimum 7 years’ experience in the publishing industry.

Position Description

Independently responsible for Amazon, online retailers, and library aggregators

• Independently drive revenue results through active selling, utilizing sales data, identifying trends, and chasing market share.
• Independently develop an annual sales plan for each specific account.
• Regularly meet with all accounts in person or by Zoom to sell HUP books and establish deeper relationships.
• Full responsibility for managing the channel’s significant advertising budget, making informed and experienced decisions on how to promote titles across the online channel.
• Deep knowledge in utilizing account platforms for analysis and insights.
• Responsible for comparable title identification which drives Amazon’s SOQ process.
• Independently develop an annual online sales plan for HUP’s Loeb Classical Library.
• Schedule and conduct annual business reviews and regular check-ins with accounts.
• Independently negotiate terms and maintain contracts and agreements.
  
  

Execution, Operations and Reporting

• Liaise with our distributor on orders, shipments, and account issues in a timely and proactive manner.
• Collaborate with internal stakeholders on operational requirements that support results, i.e., updating book descriptions as necessary, suggesting BISAC or other metadata changes, assessing pricing, reviewing cover designs, and participating in inventory management.
• Provide frontlist forecasting and backlist inventory needs, based on demand analysis, publicity, and trends.
• Strategize title-specific or seasonal sales initiatives.
• Execute weekly and monthly sales reporting for the channel. Download and verify ebook sales reports and partner with the accounting department to address any issues.
  
  

Basic Qualifications

Candidates MUST meet the following basic qualifications to be considered for this role:

• Minimum 7 years of publishing experience, with a minimum of 5 years of direct experience and proven success independently managing digital and online accounts.
• Experience managing Amazon is required.
  
  

Additional Qualifications And Skills

• BA or BS college degree.
• Ability to work independently and confidently.
• Team player with a collaborative approach to sales.
• Meticulous, savvy, and motivated to uncover opportunities.
• Excellent written communication and Excel skills.
• Strong business acumen and negotiation skills.
• Highly organized with experience and interpersonal skills to build strong relationships.
• An ability to work across departments and collaborate on several projects simultaneously.
• Strong negotiating skills.
  
  

Additional Information

• This position has a 3-month orientation and review period.
• Harvard University does not provide visa sponsorship.
• The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up to date on CDC-recommended vaccines.
  
  

Work Format Details

This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.

Benefits

We invite you to visit Harvard's Total Rewards website ( https://hr.harvard.edu/totalrewards ) to learn more about our outstanding benefits package, which may include:

• Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
• Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
• Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
• Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
• Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
• Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
• Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
• Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
• Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.
  
  

Job Function

Communications

Department Office Location

USA - MA - Cambridge

Job Code

405004 Comm Professional (N)

Work Format

Hybrid (partially on-site, partially remote)

Sub-Unit

Salary Grade

056

Department

HUP

Union

55 - Hvd Union Cler & Tech Workers

Time Status

Full-time

Pre-Employment Screening

Credit, Criminal, Education, Identity

Schedule

Full time. Monday through Friday. 35 hours per week.

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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