What are the responsibilities and job description for the Quality Assurance Manager position at Harvard University?
Additional Qualifications and Skills
The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn :
- Strong understanding of QA methodologies, tools, and processes.
- Proficiency in test management software (Zephyr, TestRail, etc.)
- Experience with test automation and manual testing; and overseeing and managing quality assurance engineers.
- Familiarity with WCAG accessibility standards and related testing tools, and with performance and security testing.
Additional Information
Please provide a cover letter with your application.
Please note :
The health of our workforce is a priority for Harvard University. With that in mind, we strongly encourage all employees to be up-to-date on CDC-recommended vaccines.
Accessibility :
Harvard University welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request an accommodation or have questions about the physical access provided, please contact our University Disability Resources Department.
EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
Basic Qualifications
Certificates and Licenses
Position Description
Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research, and administration. We are recruiting an IT workforce that has both breadth in the ability to collaborate and innovate across disciplines - and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in an unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!
This is fully benefitted, full-time Harvard University position that has been funded through 6 / 30 / 2026. There is a possibility of renewal, contingent on funding, university policies and satisfactory job performance.
The Quality Assurance Manager is a member of a high-performing team that focuses on the development and implementation of a world-class online learning platform (LXP). This is an ideal opportunity to work at the intersection of online education and technical innovation, and in an organization that values creativity, collaboration, and diverse perspectives and backgrounds. The Quality Assurance Manager will lead a team responsible for developing, enhancing, and maintaining the quality assurance program for multiple large components of the LXP platform, while establishing and using industry-class quality assurance practices and processes. The Quality Assurance Manager will contribute to a culture of collaboration and openness within the team and with partners.
Typical core duties :
Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.
Benefits
We invite you to visit Harvard's Total Rewards website (https : / / hr.harvard.edu / totalrewards) to learn more about our outstanding benefits package, which may include :
Work Format Details
This position is Hybrid (partially onsite / partially remote) with the possibility of fully remote.
Travel to campus may be necessary based on business needs and the nature of work and needs to be in accordance with HUIT policy. Examples include bi-annual or quarterly Town Halls, critical business meetings, and other work events.
About Us
More About HUIT :
Our Mission : huit.harvard.edu / about
We empower the Harvard community with essential and transformative technologies to advance education, knowledge, and discovery.
HUIT's core values are :
IT Academy (designed for IT Staff) :
HUIT's IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here : https : / / itacademy.harvard.edu /
Salary : $5,250
