Manager of Quality Assurance (Quality Systems)

Job Description

Summary :

The Manager of Quality Assurance is responsible for designing, planning, implementing, and evaluating a quality assurance function and a quality management system which supports clinical development and regulatory approval of products. This role requires extensive interaction with Clinical Operations, Pharmaceutical Operations, Program and CMC project management, Regulatory Affairs, Supply Chain, and CMOs.

Responsibilities :

• Develop, implement, maintain and continually assess a quality assurance function and a quality management system for applicable regulated activities to meet internal company standards and external regulatory and customer requirements, including but not limited to, the following tasks :
• Execution of the processes related to the development of all quality assurance activities and quality management system.
• Administering policies and standard operating procedures (SOPs) relating to the quality assurance function and the quality management system
• Establishing and maintaining a document control system for procedures, work instructions and forms
• Batch record review and disposition.
• Manage Deviation and Change Control programs
• Assist with executing appropriate quality training for the team.
• Quality oversight of IT systems used to support Quality activities, including Veeva, document management, Quality training
• Gather relevant information and author report related to Annual Product Reviews
• Review of CMC sections for regulatory submissions
• Assist during regulatory inspections
• Conduct incident investigations and identify related Corrective and Preventive Action ("CAPA") activities and processes. Utilize these to drive quality improvements and respond to process and service issues Performing internal quality auditing (including applicable vendors or subcontractors), customer quality audit response, and other quality management system activities
• Execute Vendor management program
• Implement short-term and long-term strategies, goals, and objectives related to the quality assurance function and the quality management system
• Review corrective actions to ensure consistency with the quality assurance function and the quality management system
• Implement a continuous improvement plan for growing and maturing the quality assurance function and the quality management system, including the following tasks :
• Performing periodic internal quality management system reviews and audits
• Track key quality, compliance and performance indicators
• Implementing and enforcing best practices, processes, guidelines, systems, and technology to support and enhance the quality assurance function and the quality management system
• Analyzing performance of quality assurance function and quality management system activities and documented resolutions, identifying problem areas, and devising and delivering solutions to enhance quality control and prevent future issues
• Represent quality assurance function and quality management system and related processes in connection with internal or external audits, inspections, monitoring visits and new business development activities, and assist with quality-related information related to (but not limited to) client assessments, RFPs, contracts and other documentation
• Maintain current knowledge base of regulations, corporate policies and standards to ensure that the quality assurance function and the quality management system remain in compliance with applicable regulatory and corporate standards / requirements and current with industry trends and best practices.
• Remove obstacles to move work forward and / or to get efforts back on track.

Skills, Education and Experience :