What are the responsibilities and job description for the Produce Assistant - Full Time position at Harvest Market Natural Foods?
Description :
Harvest Market is seeking to fill a full time position for a Produce Assistant. If you enjoy early hours and hustling on the job, consider applying. Harvest Market is a Top Workplace winner which means our staff enjoy working at Harvest Market.
JOB SUMMARY :
To help support the produce department needs by receiving, stocking, culling, and helping with customer purchases and otherwise assist customers.
Reports to : Produce Manager
RESPONSIBILITIES : CUSTOMER SERVICE
Become familiar with store policies and take initiative to help customers with product questions. Refer unresolved questions or problems to Manager on Duty or other appropriate staff.
Provide assistance with special orders.
Provide prompt, friendly and courteous customer service while waiting on customers and responding to phone calls.
Report customer suggestions, comments and complaints to appropriate management.
When processing deliveries, set aside special orders, match products with special order forms and notify customers.
Offer suggestions for purchases and ways to prepare products in a friendly, courteous manner.
STOCKING
Stock displays fully without overcrowding; face items on shelves.
Rotate older stock to front, making space for new stock.
Pull short-date or low-quality items and follow established procedures for recording and disposing of them.
Label items accurately with price tags or signs. Report price discrepancies to POS staff / department buyers.
Take inventories of department stock for buyers as requested. Notify buyers / POS staff of out-of-stocks.
Maintain stocking lists for later shifts.
Check for back stock when stocking.
DEPARTMENT MAINTENANCE
Keep shelves, coolers, bins and back stock in clean, orderly condition.
Dust and clean shelves and product when stocking.
Remove trash promptly, sweep and mop floor.
Keep department equipment in assigned area and in working order.
Use equipment safely. Advise Shift Leaders of equipment problems.
Record department shrink promptly and accurately.
Participate in periodic inventory counts.
OTHER RESPONSIBILITIES
Attend general staff meetings and storewide meetings.
Perform other tasks assigned by Produce Manager.
Answer and route phone calls, take and route messages as needed.
Alert Shift Leaders to potential shoplifters, disorderly customers or other emergencies.
Requirements : QUALIFICATIONS :
Experience serving the public.
Familiarity with natural foods.
Accuracy, attention to detail.
Ability to handle multiple demands.
Ability to stay calm under pressure.
Ability to project an outgoing, friendly personality.
Ability to stand for long periods.
Regular, predictable attendance.
Willingness and ability to learn and grow to meet the changing requirements of the job.
Ability to lift 50 lbs. continuously.
Additional Info :
Full time benefits after 60 days include store discount, PTO, sick time, short term, long term disability, life insurance and an employer matched 401K program. We offer a medical reimbursement plan to our full time employees after 60 days.
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