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Aftermarket Service Representative

Harvey Nash USA
Chillicothe, IL Contractor
POSTED ON 12/12/2024 CLOSED ON 2/1/2025

What are the responsibilities and job description for the Aftermarket Service Representative position at Harvey Nash USA?

Job Description
The main function of a research engineer is to research and investigate the design, functionality and maintenance of mechanical products, equipment, systems and processes. A typical research engineer has the ability to make engineering drawings, and read and interpret blueprints.

Job Responsibilities:
- Research, design, and develop Electrification products [batteries, chargers, electric motors, generators, electronic controls] and related devices.
- Research and analyze design proposals, specifications, manuals to determine feasibility to complete projects.
- Investigate process and/or design inefficiencies to promote customer, dealer and Enterprise value.

Skills:
- Creativity, verbal and written communication skills, analytical and problem solving ability.
- Team player and detail oriented.
- Ability to make sketches, engineering drawings and common computations.
- Ability to read and interpret blueprints, technical drawing, schematics and computer-generated reports.
- Previous experience with computer applications and software related to engineering field, such as Computer Aided Design (CAD).

Position’s Contributions to Work Group
- Supports the battery, charger and related electronics lifecycle consultants to create New Product aftermarket deliverables, e.g., spare parts.

Why Client? “Whether it be ground-breaking products, best in class solutions or a lifelong career, you can build what matters to you at Client. With 150 locations in countries around the world, what you create at Client travels and helps people around the world. You can collaborate with the best minds in the industry, complete meaningful work and continuously grow and develop through our various opportunities. Here, you can do the work that matters.”

Why this Role?
- This position is regarding electrification and it’s the future of the equipment, machinery and households by moving away from coal, gas and internal combustion engines.
- Multiple disciplines, electronics, mechanical and systems integrations.

Typical Day
- Audits new designs for conformance with aftermarket requirements, e.g., Client branding, and then provides feedback to engineering teams.

Interaction with team:
- Significant collaboration with lifecycle consultants and other E ES engineering teams.

Work environment:
- Traditional office.

Education Requirements:
- Bachelor’s Degree in Engineering
- 2-4 years experience.
- If no degree or Associate Degree, open to interview with 5-7 years of experience but MUST have worked for Client.
- Not open to Master’s Degree.

Technical Skills
(Required)
- Blueprint and related systems proficiency
- Microsoft Office products, e.g. Excel
- mechanical or electric/electronic design

(Desired)
- Electrification, e.g., battery power replacing traditional systems
- Service parts, aftermarket

Soft Skills
(Required)
- Writing, collaboration, technical curiosity, outgoing, self-starting and directing

(Desired)
- Public speaking

Disqualifiers/Red Flags:
- Poor communication skills
- Constant supervision/direction required
- Not open to Master’s Degree.

Job Type: Contract

Pay: $40.00 - $45.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Experience:

  • Service parts/aftermarket: 2 years (Preferred)

Ability to Relocate:

  • Chillicothe, IL 61523: Relocate before starting work (Required)

Work Location: In person

Salary : $40 - $45

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