B2B Demand Planner (Customer Facing)

Supply Chain Analyst 3

Ridgefield Park, NJ (hybrid- 4 in office 1 remote)

6 months Contract

General Description

This is a key position managing Demand/Supply Chain operations for Client’s Builder Digital Appliance customers focusing on improving synergies in core areas including: Forecasting, Order Management, Inventory Management, Customer management and reporting. This position is responsible for following established processes, managing KPIs, and driving operational excellence and discipline. This position will interact with other areas of the business including Sales, Marketing, Logistics, Finance, Customer Service and HQ in terms of communication.

• Coordinates processes and protocol to achieve customer objectives related to: CPFR/Forecasting, Order Management, Data Management.
• Act as primary interface with customers’ SCM, Operations and Merchandising Management to drive collaborative process improvements.
• Coordinate actions with cross functional teams: PSI, Sales, BC and Logistics teams for CPFR to manage and develop the necessary tools/reporting/KPI’s.
• Proactively identify and challenge activities that will detract from planned objectives.
• Various reporting to leadership analyzing orders, forecast, inventory and other data.
• Coordinate projects to improve processes by working with cross functional teams.
• Manages product life cycle as it relates to managing the final inventory of the old model and help manage forecast and orders for a new models launch date.
• Has a strong sense of urgency and compassion meeting customer expectations for delivery
• Provide clarity and integrity to the data to insure analytical excellence of reporting to allow for quick, decision making for management.
• Collaborate forecasting and support supply planning process with Builder Direct customer planning team to drive optimal levels of inventory to support jobsite readiness and closings.

Necessary Skills / Attributes

• CPFR training and experience, 4-6 years’ equivalent work experience.
• Bachelors in Supply Chain related field, Masters in Supply Chain preferred
• Strong written and verbal communication skills, comfortable presenting internally and externally.
• Analytical, attention to detail, strong organizational skills.
• Planning/forecasting experience in manufacturing / logistics environment.
• Relevant demand planning software exposure and knowledge of statistical modeling.
• Strong Microsoft Office application knowledge, advanced Excel VBA/macro programming preferred.
• Set realistic work goals and priorities.
• Taking the initiative as problems and opportunities arise.
• Proposing new ideas regarding goals, policies, and improved work procedures.
• Developing efficient systems and improving support activities.
• Familiarity with SAP and ability to learn new systems.
• Flexibility dealing with various / manual processes.

Education and Years of Experience:

• Bachelors in Supply Chain minimum, Masters in Supply Chain preferred
• 3-5 years

Top Three Skills:

• CPFR / Demand Planning / Project management / Order fulfillment