What are the responsibilities and job description for the IT Field Tech support position at Harvey Nash?
US citizens and Green Card Holders and those authorized to work in the US are encouraged to apply. We are unable to sponsor
Must have : Spanish is hugely required
Need to understand networking, router, switch etc.
Level 1 support like, fixing a printer, ticket label printer, upload software etc.
Role : IT Retail Field Tech
Location : Orlando, FL (On Site)
Duration : Direct Hire
Job Description :
- Provide first point of contact for support issues at all stores.
- Able to travel daily between stores.
- Elevate complex issues / problems to appropriate team members
- Troubleshoot and correct problems on site
- Perform scheduled hardware and / or software installations.
- Assist stores with :
o Desktop applications, maintenance, and troubleshooting.
o Network Equipment installation and troubleshooting (routers, switches, access points)
o Software installation and troubleshooting (SAP application, MS Office, Up-shop scale system, Windows etc.
o Configure and / or troubleshoot Zebra handhelds, network and label printers.
A reasonable, good faith estimate of the $45k / Annum to $55k / Annum with Benefits for this position.
Salary : $55,000
