What are the responsibilities and job description for the Training and Development Specialist position at Harvey Nash?
Job Title: Training & Development Specialist
Location:
Department: IT
Reports To: Training & Instructional Design Manager
Summary
The Training & Development Specialist will deliver effective, bilingual (English and Spanish) training sessions to employees and store members in the Fort Lauderdale, Florida. This role requires regular travel to stores, making access to a car essential. The specialist will use a variety of instructional techniques to ensure participants gain the knowledge and skills needed for their roles.
Key Responsibilities
Training Delivery
- Conduct in-person and virtual training sessions, ensuring materials are presented in both English and Spanish.
- Utilize interactive techniques like group discussions, hands-on activities, and role-playing to enhance learning.
- Tailor delivery methods to suit diverse learning styles and participant needs.
Preparation
- Review training materials to ensure accuracy and alignment with learning objectives.
- Set up training spaces with necessary resources, whether virtual or in-store.
- Develop quizzes or activities to assess participant understanding.
Engagement & Feedback
- Foster an inclusive learning environment that encourages active participation.
- Monitor engagement, adjusting pace or content delivery as necessary.
- Collect participant feedback to evaluate and improve training programs.
Collaboration
- Work closely with the Training Manager and team to refine training processes.
- Participate in team discussions to share insights and improve participant outcomes.
Continuous Improvement
- Stay updated on the latest training methodologies and tools to enhance program delivery.
Qualifications
Education
- Bachelor’s degree in Education, Business, or a related field (preferred).
Experience
- Experience delivering both in-person and virtual training to diverse audiences.
Required Skills
- Bilingual proficiency in English and Spanish (compulsory).
- Strong facilitation and communication skills, with the ability to simplify complex concepts.
- Proficiency in using training tools such as LMS, webinar platforms, and presentation software.
- Ability to travel to store locations (requires access to a car).
- Excellent time management and problem-solving abilities.
Preferred Skills
- Familiarity with instructional design principles.
- Experience using platforms like Zoom, Microsoft Teams, or WebEx.
- Proficiency in the Microsoft Office Suite.
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Salary : $65,000 - $70,000