What are the responsibilities and job description for the Marine Parts and Warranty Administrator position at HARVEY RV & MARINE?
About Us
Harvey RV & Marine is a leading provider of recreational vehicles and marine products. With a commitment to quality and customer satisfaction, we take pride in offering a diverse range of products to outdoor enthusiasts. As we continue to grow, we are seeking a skilled Parts & Warranty Administrator to join our dynamic team.
Position Summary
We are looking for a detail-oriented and organized individual to fill the position of Parts & Warranty Administrator at Harvey RV & Marine. As the Parts & Warranty Administrator, you will play a crucial role in ensuring efficient management of our parts inventory and handling warranty claims for our products. This position requires strong organizational skills, attention to detail, and excellent communication abilities.
Essential Job Functions:
Parts Inventory Management:
- Maintain accurate records of parts inventory
- Monitor and replenish inventory levels as needed
- Collaborate with suppliers to ensure timely and cost-effective procurement of parts
Warranty Claims Handling:
- Process warranty claims efficiently and accurately
- Communicate with manufacturers and suppliers regarding warranty issues
- Coordinate the return of defective parts and ensure timely replacements
Customer Support:
- Assist customers with parts inquiries and provide product-related information
- Address customer concerns regarding warranty claims and provide resolution
Documentation and Reporting:
- Keep detailed records of warranty claims, parts transactions, and supplier communications
- Generate regular reports on parts inventory status and warranty claim resolutions
Collaboration:
- Work closely with the service department to streamline parts ordering and fulfillment processes
- Collaborate with the sales team to provide accurate information on available parts and warranty coverage
Education, Experience and Work Requirements
- Previous experience in parts administration or a related field
- Strong organizational and multitasking abilities
- Excellent communication and customer service skills
- Familiarity with warranty processes and procedures
- Proficient in using inventory management software and Microsoft Office Suite
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Glenburn, ME 04401 (Required)
Ability to Relocate:
- Glenburn, ME 04401: Relocate before starting work (Required)
Work Location: In person
Salary : $19 - $21