What are the responsibilities and job description for the MANAGER - CLIENT ENGAGEMENT (Assisted & Independent Living) position at Harwood Place?
Job Description
Job Description
Client Engagement Manager – Assisted & Independent Living
Make a Meaningful Impact in the Lives of Seniors!
Are you a dynamic leader with a passion for building relationships and driving results? Do you thrive in a role that blends marketing, sales, client relations, and operational leadership? If so, we invite you to join our team as a Client Engagement Manager at Harwood Place!
Why Join Us?
At Harwood Place, we provide more than just a place to live – we create a warm, engaging environment where residents thrive. As the Client Engagement Manager , you'll play a key role in ensuring our community remains a sought-after home for seniors, while also leading a team dedicated to exceptional service.
Your Impact
Drive Occupancy & Growth – Implement marketing and sales strategies to attract and welcome new residents.
Build Relationships – Connect with residents, families, and referral sources to create strong community ties.
Lead with Purpose – Oversee client relations and administrative operations to enhance the overall resident experience.
Be a Voice for Our Residents – Ensure clear, proactive communication between residents, families, and staff.
Support Operational Excellence – Work closely with leadership to maintain compliance, oversee vendor contracts, and ensure seamless day-to-day operations.
Step into Leadership – Serve as Acting Executive Director when needed, contributing to high-level decision-making.
What We’re Looking For