What are the responsibilities and job description for the Workstation specialist position at HatchPros Inc?
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Hybrid (Remote and OnSite) in Clearfield PA
Application Process :
To apply submit :
- Current Resume
- Completed Candidate Data Sheet (details below).
Candidate Data Sheet Includes :
- Contact Information : Full legal name address phone number email.
- Employment Type : W2 1099 or C2C (include employer information if applicable).
- Education & Certifications : Degree details certification titles and relevant dates.
- Additional Information :
- Candidates must currently reside within a 1hour / 50mile commuting distance of Clearfield PA.
- The role involves working in diverse environments including active construction sites and stockpiles alongside large equipment.
Position Summary :
You will work closely with Delivery Center IT staff to support endusers ensuring seamless IT operations across region.
Primary Responsibilities :
- Install and configure computer hardware software and peripherals in network and standalone environments.
- Provide Tier 2 support for workstation requests issue resolution and ticketing system updates (e.g. Remedy).
- Support multifunction printers mobile iOS devices and network diagnostics software.
- Manage and maintain accurate equipment inventory.
- Perform premise cabling tasks including Cat5e / 6 cable installations and terminations.
- Document technical processes update procedures and identify opportunities for operational efficiency.
- Travel within the assigned region to facilities construction sites and stockpiles to provide support.
Key Responsibilities Include :
Travel Requirements :
- Base Location : Clearfield PA .
- Tools & Equipment : Candidate must use a personal vehicle for travel and transport IT equipment (e.g. computers monitors printers).
- Occasional overnight travel for training or assistance in other districts may be required.
- Travel expenses will follow policies.
Required Skills and Qualifications :
- Experience (2 years in the following) :
- Installing and troubleshooting PC hardware / software in LAN / WAN environments.
- Supporting laptops docking stations and multifunction printers.
- Using ticketing systems (e.g. Remedy).
- Performing premise cabling tasks (Cat5e / 6 installation and terminations).
- Certifications / Skills :
- Valid drivers license.
- Proficiency in LAN / WAN technologies TCP / IP RDP MS Windows and SCCM.
- Strong communication skills (verbal and written).
- Detailoriented and capable of multitasking in a fastpaced environment.
Desired Skills (Preferred) :
- Cisco VPN router installation and support.
- Experience with Active Directory Hyena System Management Software and Microsoft System Center Configuration Manager.
- Project management or leadership experience.
- Ability to read architectural and electrical blueprints for facility upgrades or construction projects.
Last updated : 2024-11-20