What are the responsibilities and job description for the Front Desk Receptionist/Administrative Assistant position at Haven of Rest Funeral Home & Cemetery?
Weeks' Haven of Rest Funeral Home & Memorial Park is looking for a dedicated Front Desk Receptionist/Administrative Assistant to handle client-facing duties as well as general office management tasks. When our families walk into our office, we want them to find a friendly, smiling face and a helping hands. The ideal candidate has excellent communication and multitasking skills, a positive attitude and a strong and honest work ethic.
Responsibilities Include:
- Greet families as soon as they arrive and connect them with the appropriate staff member.
- Answer the phone in a timely manner and direct calls to the correct staff member.
- Reply to correspondence, both electronic and written, in a timely manner or direct it to the appropriate staff member for response.
- Create and manage both digital and hard copy filing systems.
- Accurately maintaining schedules and calendars.
- Performing any other tasks necessary to keep the office running smoothly.
- Qualifications: Ability to read and write English, proficiency with computers.
- Empathetic and Warm Personality
- Exceptional customer service skills and professional phone manner
- Knowledge of common office software and general comfort with technology
- Proficiency in punctuation, spelling, and grammar
- Ability to create organized filing system
- Strong attention to detail
- Willingness to learn new skills
- Bachelor’s degree preferred, but high school diploma accepted with some college or equivalent experience
- 2 years experience as a Receptionist or Administrative Assistant preferred
Our Purpose and Values:
We strive to make a positive difference in the lives of families we help through a difficult time. We always do the right thing. We provide information to help our clients make the right decisions. We provide sincere compassion for the bereaved and dignified care for the deceased. We are always courteous, respectful, and responsive to clients and co-workers
Job Type: Full-time
Pay: $18.00 - $24.00 per hour
Expected hours: 24 – 40 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Every weekend
- Morning shift
- Weekends as needed
Ability to Relocate:
- Gig Harbor, WA 98332: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $24