What are the responsibilities and job description for the Lead Pool Service Technician position at Haven Pool Solutions?
Pool Repair Lead Job Description
About the Opportunity
We are hiring a Lead Pool Service Technician to work in the field at Haven Pool Solutions. As the face of the business, your role is to provide excellent pool repair services for our customers. You will play a key role in keeping our customers happy and ensuring our service standards are upheld. You will have an opportunity to get it on the ground floor of a young and fast-growing, local company with plenty of upside leadership potential and additional compensation if you perform in the role.
About Haven
Haven Pool Solutions is a new branch of our established family of companies, based in Richardson, Texas. Our team is committed to delivering excellent service to our customers and helping “keep your home a Haven”. We are a passionate group of individuals with aspirations to build one of the most exceptional home service companies in all of Texas.
Job Responsibilities
· As Lead Service Technician, your primary responsibility will be ensuring our customer’s pools stay running smoothly and our service quality remains top notch (holding technicians accountable, resolving customer issues, performing repairs in a timely manner, etc.). You may also run new customer leads and assist with special repair/remodel projects.
· Assist with pool service as needed (technician sick, new starts, etc.) and perform routine filter cleans.
· Communicate effectively with clients to address their pool care concerns and provide recommendations.
What we Offer
· Competitive base pay, commission / bonus opportunities, and rewards.
· Work-life balance and a culture that values family. Holidays and paid time off.
· Company vehicle, which can be taken home each night.
· Company gas card, uniforms, and equipment.
· Excellent training, opportunities for advancement, and career growth.
Qualifications
· Must have RAIL license (Residential Appliance Installers License).
· Repair mastery of pool equipment, circuit boards, and proper maintenance practices is a must.
· A clean driving record is required (no more than one moving violation in the past year and no more than 2 moving violations in the past 4 years).
· A drug test and background check will be performed on all new hires.
· Ability to engage with customers to provide great service.
· Strong time management, attention to detail, and positive attitude are a must.
· Responsibility, reliability, and flexibility are critical to performance.
· A hunger to learn, help others, and play a critical role as part of a team.
Next Steps
If you are interested in joining our team, please email us your and a brief
(career@havenpestsolutions.com) describing why you are a good fit for the role. We will respond to qualified candidates via email or phone.
Job Type: Full-time
Pay: $800.00 - $1,250.00 per week
Benefits:
- Flexible schedule
- Fuel card
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Relocation assistance
- Tools provided
Schedule:
- Monday to Friday
- No nights
- Weekends as needed
Work Location: In person
Salary : $800 - $1,250