Medical Records Specialist

Job Description

Job Description

JOB TITLE : Medical Records Specialist FLSA STATUS : Non-Exempt

DEPARTMENT : Medical Services

SUPERVISED BY : Medical Records Supervisor

I. POSITION FUNCTION SUMMARY

Under the general direction of the Health Services Manager and Medical Records Supervisor, the Medical

Records Specialist has general responsibility for maintaining electronic patient files, responding to and

fulfilling requests for medical records and assisting in the collection of data.

II. ESSENTIAL DUTIES AND RESPONSIBILITIES

This position may have various work assignments within HICHC. This description is intended to be

generic in nature, and as such it does not detail all duties and responsibilities of the particular job

assignment. Various duties, responsibilities and accountabilities may be assigned to an incumbent in this

position depending on the specific job assignment, and may include but not be limited to the following :

• Maintains electronic patient files and scans all patient data upon receipt.
• Responds to requests for medical records; processes letters and reports; answers and directs

telephone calls.

from various departments; responds to correspondence requests.

email, facsimile machine, drives, certified mail delivery, CD and Thumb Drive.

duties.

visitors, co-workers, in a professional and confidential manner.

HHC standards.

duties as assigned.

This individual must be able to effectively communicate both in written and oral form. This person must

be capable of prioritizing and organizing tasks related to patient care. The medical records specialist is

expected to support the Health Center's mission and adhere to Health Center policies and procedures, as

well as applicable state and federal regulations. He / she is expected to demonstrate superior organization,

ability to multi-task, have effective interpersonal skills and be an active part of the patient care team

III. POSITION SPECIFICATIONS

Requirements of Position

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and / or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions.

Education and Experience

combination of experience, training and / or education.

Knowledge, Skills and Abilities

This position requires a basic knowledge of general office procedures to include filing, copying, and

faxing.

Language Skills

operating and maintenance instructions, procedure manuals, etc.

experience.

patients using interpreter services.

Personal Characteristics

Personal characteristics include : a team player, high integrity, communication and customer relations skills,

regular work attendance, courteous and friendly, able to work well with diverse groups of people, gain and

maintain respect of others, accept HICHC mission and values.

Confidential and Sensitive Information

Because the employee has access to personal and professional data regarding individual employees and

their families, personal data regarding individual patients and the families, and / or sensitive company

financial data, an essential job result is the maintenance of a high level of confidentiality of the

information processed by the employee. Violation of this confidence may result in disciplinary action, up

to and including termination of employment.

IV. PHYSICAL CHARACTERISTICS / WORKING CONDITIONS

General Remarks : The work environments described here are representative of those an employee

encounters while performing the essential functions of this job. Reasonable accommodations may be

made to enable individuals with disabilities to perform essential tasks and functions.

Environment : Noise level in the work environment is low to moderate. There are no known

environmental hazards on the premises. Work environment is often stressful and may be subject to

frequent interruptions. Work is in the office. Occasional travelling off site may be required. Incumbent

may be exposed to patient’s conditions and some unpleasant sights, smells and contagious diseases

including virus, disease and infection from patients and specimens in working environment. All

employees are offered the opportunity to receive the Hepatitis B vaccination series.

Equipment Use : Telephone system and office equipment including but not limited to computer, printer,

facsimile machine, copier and general office supplies.

Work Hours : Incumbent will be scheduled based on operational need.

Mental Demands : Duties require attention to detail, alertness, problem solving, tolerance to stress and

exercising sound judgement. Duties require high tolerance and adequate coping skills for dealing with

loss, grief and bereavement. Good stress reduction and management skills are essential.