School Based BH-Patient Navigator

Hawaii Island Community Health Center

Job Title: School-Based Behavioral Health Patient Navigator

POSITION FUNCTION SUMMARY

Under the general direction of the School-Based Health Director and School Based Health Program Manager (RN), the School-Based Behavioral Health-Patient Navigator (BH-PN) is responsible for assessing students' needs, developing, implementing, and reviewing service plans, and collaborating with other community resources to meet and achieve students' service needs.

The School-Based Behavioral Health Patient Navigator will work closely with various departments within Hawaiʻi Island Community Health Center (HICHC) to facilitate students’ access to behavioral health and medical care. Additionally, they will identify social determinants of health (SDOH) needs in the school population and establish student specific solutions through partnerships with community organizations or other agencies.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position may have various work assignments within HICHC. This description is intended to be generic in nature, and as such it does not detail all duties and responsibilities of the particular job assignment. Various duties, responsibilities and accountabilities may be assigned to an incumbent in this position depending on the specific job assignment, and may include but not be limited to the following:

• Participates as directed in the screening of new service requests within the school-based health center by employing agency-approved procedures to ensure that all students/patients are adequately and appropriately served according to their individual needs and in accordance with existing HICHC policies and procedures.
• Works directly with students/patients to reduce barriers and address social determinants of health (SDOH) issues to improve access to healthcare and enhance the quality of students' lives.
• Educates students/patients on social determinants of health and assists in navigating various systems.
• Promotes awareness of how social determinants of health affect student/patient outcomes.
• Accepts newly assigned cases with completed diagnostic intake by a licensed provider and conducts case management assessments on all students entering the caseload.
• Develops appropriate treatment/service plans with students to implement services effectively and establish alliances with them; increasing access and engagement with mental health, substance use, and medical treatment.
• Provides ongoing supportive and/or case management functions to help students/patients achieve their goals and objectives, documents all service contacts in accordance with agency and regulatory standards.
• Participates in the development and implementation of specialized support services, such as Education and Wellness groups; focusing on health education and social-emotional well-being.
• Collaborates with school staff to integrate health education and social-emotional wellness programming into the school environment.
• Participates in interagency planning and service coordination activities to improve service continuity and effectiveness for students/patients, including referrals to interagency programs if meeting the requirements of a Qualified Mental Health Professional.
• Meets regularly with immediate supervisor to enhance professional growth, review and process the provision of case management services, and address administrative issues.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in relevant human services field plus at least one year of experience required; OR any equivalent combination of experience, training, and/or education.
• Previous experience working in a team environment, clinical experience with diverse clinical populations, and knowledge of the Hawaiʻi Island community preferred.

Licenses and Certifications

• Social Skills: Interacts professionally with colleagues and students, models teamwork, and maintains a positive attitude.
• Problem-Solving Skills: Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, and utilizes management appropriately.
• Leadership: Inspires and motivates others to perform well, accepts feedback, and promotes a positive organizational culture that embraces diversity.

• Sympathetic and compassionate to students' issues.
• Good communication skills.
• Ability to work as part of an interdisciplinary team.
• Prioritization and task balancing skills in a high-paced environment.
• Ability to work independently.
• Emotionally stable, sensitive, mature, with the ability to effectively deal with various people.
• Ability to evaluate problems and identify unique approaches to treatment.

• Ability to stand and walk for extensive periods of time.
• Manual and finger dexterity and eye-hand coordination to provide nursing care and operating equipment.
• Ability to lift up to 50 pounds.
• Ability to stoop, squat, or bend frequently.
• Corrected vision and hearing within normal range to observe and communicate with patients and
• professional staff.
• Exposure to patient elements including communicable disease and bloodborne pathogens.
• Exposure to toxic substances, ionizing radiation, medicinal preparations, and other common hazards of a healthcare clinic.

• Team player, high integrity, effective communication and customer relations skills, regular work attendance, courteous, friendliness, the ability to work well with diverse groups, and the ability to gain and maintain respect.