Branch Support Coordinator

Hawaii Community Federal Credit Union (HCFCU) has opportunities for Branch Support Coordinators at our Kailua and Kaloko Branches.

Duties:

• Performs all in-branch back-office duties in support of branch personnel.
• Serves as the branch liaison to various administrative departments including Support Services, Accounting, ACH/EFT, Share Draft, Compliance, VISA, and others.
• Provides operational duties support to frontline staff and may also serve in a member-facing capacity as a backup to Teller Clerks or Member Relationship Specialists when needed.
• Completes, or ensures the proper completion of, all necessary procedures to effect members’ requests for ACH transactions, distributions, and all other electronic transfers.
• Completes, or ensures the proper completion of, all necessary procedures to submit written disputes of credit card, debit card, and ATM transactions to the proper department.
• Provides support to branch personnel to ensure the proper operation and/or reconciliation of Automated Teller Machines (ATMs), Teller Cash Dispensers (TCDs), self-service coin machines, and all other cash dispensers or receptacles.

Qualifications:

• High school graduate / GED equivalent with two (2) years of experience in a financial institution as a teller or new accounts representative or related work experience.
• Knowledge of computer system (PC or PC compatible), word processing and spreadsheet preferred.

HCFCU offers competitive pay with excellent benefits:

• Salary Range $36,000 - $53,500
• Medical, Dental, Vision Plans
• Matching 401(k)
• Bonus Incentives
• Generous PTO Accruals
• Holiday Pay
• On-the-job training

Job Type: Full-time

Pay: $36,000.00 - $53,500.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $36,000 - $53,500