What are the responsibilities and job description for the Branch Technical Support Specialist position at Sherwin-Williams?
This position is essential to the success of our retail stores. Technical Support Specialists work closely with wholesale customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction while staying up-to-date with product features and maintaining high quality and visual standards of the products and store.Technical Support Specialists are tasked with achieving excellent customer service while consistently meeting the store's sales goals.The individual selected for this role will be expected to work at Store #708225, located at : 1311 Kalani St, Honolulu, HI 96817.Job duties involve contact with customers, which may include minors, and access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value. Such access may be supervised or unsupervised. Therefore, a review of criminal history is necessary to protect the business, its operations, and reputation, as well as to ensure the safety of the Company’s customers, staff, employees, vendors, contractors, and the general public.#J-18808-Ljbffr
