Demo

Behavioral Health Navigator

Hawaii Medical Service Association
Honolulu, HI Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 3/3/2025

**Hybrid Work Environment - Must reside in Hawaii **

Pay Range: $47,500 - $88,000

Note: Individuals typically begin between the minimum to middle of the pay range

Screen identified HMSA behavioral health (BH) members into the appropriate program.


Minimum Qualifications
  • Bachelor's degree in social services and one year of work experience conducting assessments in behavioral health
  • Effective verbal and written communication skills
  • Strong organizational skills.
  • Knowledge of the appropriate protocol to be followed for a given BH diagnosis
  • Basic working knowledge of Microsoft Office applications. Including but not limited to Word, Excel, and Outlook.
  • Reliable transportation to attend in person (Face to Face) meetings

Duties and Responsibilities
  • Assessment
    • Provide telephonic screening of BH members using PHQ-9, GAD, and other CM-DM diagnostic tools to determine additional care support needs.
  • Communication
    • Communicates with HMSA members, physicians, case managers, and disease management team members.
    • Coordinate with other colleagues to ensure continuity of care for members in assigned work queue.
  • Triage
    • After assessment, triage members to appropriate BH program
  • Data Management and Documentation
    • Complete and file forms and input data into appropriate HMSA systems.
  • Education
    • Provide navigation, referrals to community resources, and educational materials.
  • Performs all other miscellaneous responsibilities and duties as assigned or directed

#LI-Hybrid

Salary : $47,500 - $88,000

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