Manager, Integrated Health Management Services

Pay Range: $68,000 - $133,000, position is eligible for an incentive bonus

Note: Individuals typically begin between the minimum to middle of the pay range

Manage and oversee the performance of a multi-disciplinary team to include Case Managers/Health Coordinators (CM/HC), Care Coordinators (CC), Community Health Workers (CHW), on their assigned island/territory and direct the daily operations in compliance with HMSA policies, contractual standards, and Federal and State law.

• Bachelor's degree and four years of related work experience; or equivalent combination of education and related work experience.

• One year of supervisory, management, or leadership experience.

• A current Hawaii license of LCSW, LSW, RN, LMHC, or other licensed clinician.

• Effective verbal and written communication skills.

• Working knowledge of the operation of managed care programs.

• Basic knowledge of Microsoft Office applications. Including but not limited to Word, Excel, and Outlook.

• LCSW, LSW, LMHC, or RN license valid in the State of Hawaii.
  
  • (upon hire, proof of licensure to be provided by employee to Human Resources as well as a signed "Clinical Affirmation Statement for RN/LSW" form if applicable).

• Reliable transportation to perform in person (Face to Face) meetings or in alternative settings.

• Select, train, and manage designated staff, fostering a work environment that encourages teamwork, promotes personal growth and learning, couples empowerment with accountability, learns from failure and celebrates success.

• Manage all case management/health coordination activities on their designated island(s) ensuring all assessments, health action plans/care plans are completed and implemented according to Med-QUEST, Medicare, or commercial line of business requirements.

• Administer an effective program through multi-disciplinary teams with the goal of improving health care outcomes and member satisfaction.

• Identify opportunities and develop programs to improve the operational efficiency and cost-effectiveness of case management/health coordination processes and programs.

• Oversee the performance of their team on their assigned island to ensure that appropriate services are being provided. The manager will maintain a positive working relationship and ensure that deliverables are being met in accordance with contract requirements.

• Establish and maintain cooperative and productive professional relationships with health coordinators and case managers at various facilities and community organizations.

• Act as a liaison and mediator between participants, families, and service providers addressing any concerns that may arise.

• Attend and participate in meetings/workgroups/committees for community organizations and serve as resource/liaison between HMSA and the community.

• Performs all other miscellaneous responsibilities and duties as assigned or directed.

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