What are the responsibilities and job description for the Quality Assurance Trainer I position at Hawaii Medical Service Association?
Quality Assurance Trainer I
#24-6277
Kapolei, Hawaii, United States
Employment Type
Full-time
Exempt or Non-Exempt
Non-exempt [Non-ex.]
Job Summary
**Hybrid Work Environment - Must reside in Hawaii**
Pay Range: $42,000 - $78,000
Note: Individuals typically begin between the minimum to middle of the pay range
Performs audits to ensure accuracy and consistency in the operational areas. Works with management to review and analyze audit findings and follow-up on corrective actions, training and documentation as required. Participate in discussions with management team and subject matter experts to develop recommendations on enhancing system processing and desktop procedures.
Minimum Qualifications
- Associate's degree and one year of related work experience; or an equivalent combination of education and related work experience.
- Good verbal and written communications skills.
- Working knowledge of medical terminology, health industry coding systems (procedure and diagnosis codes, etc.), CMS1500 or UB04 claim forms.
- Basic knowledge of Microsoft Office applications. Including but not limited to Word, Excel, PowerPoint, and Outlook.
Duties and Responsibilities
- Conducts audits in the operational areas to include:
- Monthly audits to monitor controls and performance.
- Document and review findings with operational staff and management.
- Track audit results and spot error trends to identify training needs and process improvements.
- Perform other functions to include:
- Identify specific case/scenarios beneficial for information sharing and lead discussions of case/scenario in unit meetings.
- Conducts audit for new hires and operational staff learning new functions, transitioning to new system changes or processing procedures.
- Develop reference and training documentation.
- Review documents and attend meetings relating to business requirements or system changes.
- Regularly participate in process and operational improvement activities.
- Performs all other miscellaneous responsibilities and duties as assigned or directed.
#LI-Hybrid
Salary : $42,000 - $78,000
