What are the responsibilities and job description for the Quality Assurance Trainer I position at HMSA?
Monthly audits to monitor controls and performance.
- Document and review findings with operational staff and management.
- Track audit results and spot error trends to identify training needs and process improvements.
- Perform other functions to include :
- Conducts audit for new hires and operational staff learning new functions, transitioning to new system changes or processing procedures.
- Develop reference and training documentation.
- Review documents and attend meetings relating to business requirements or system changes.
- Regularly participate in process and operational improvement activities.
- Performs all other miscellaneous responsibilities and duties as assigned or directed.
Identify specific case / scenarios beneficial for information sharing and lead discussions of case / scenario in unit meetings.
LI-Hybrid
