What are the responsibilities and job description for the Housekeeper Seasonal position at Hawaii Volcanoes Lodge Company LLC?
Title: Housekeeper
Reports To: Housekeeping Supervisor
Department: Lodging
Summary of Position:
Provide excellent customer service to guest rooms and public areas in accordance with Quality Standards
Responsibilities:
- Follows detailed duties worksheet assigned by the Housekeeping Supervisor
- Clean check-outs and stay-overs, including; changing sheets and towels, emptying trash, dusting, scrubbing, vacuuming and waxing according to procedures
- Report damaged or missing items to the Housekeeping Supervisor, turn in all lost and found items to Management
- Notify Management and Maintenance of any repairs
- Stock personal cart daily with cleaning supplies, guest supplies and linens, alert supervisor if supplies run low
- Unload cart of dirty linens and trash at end of shift
- Assist in the unloading of linens (delivered by truck) bi-weekly
- Weekly, monthly and quarterly cleaning projects as assigned
- Understand Company’s ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas.
- Other duties per Duties Checklist and as assigned
Position Requirements:
- Attention to detail
- Must be able to work a variety of day, night, weekend, holiday shifts
- Ability to work independently
- Must be able to spend the majority of the day walking, twisting, bending, pushing and pulling
- Must be able to lift up to 50 lbs. and carry up to 25 lbs. with frequent bending, twisting and squatting required.
Education and Experience:
Education: High School Diploma or equivalent required
Experience: One (1) year of housekeeping experience preferred
Resort/National Park experience preferred
