What are the responsibilities and job description for the Administrator, Learning & Development- Limited Term position at Hawaiian Airlines?
At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!
Position Summary
Provide administrative support for leadership, management, and professional development training as part of Hawaiian Airlines’ new Learning and Development (L&D) team.
Key Responsibilities
Please note that the provided salary information serves as a general guideline. Our salary is determined by a candidate's experience and qualifications as well as market and business considerations. The expected pay range is $46,100- $55,000.
Preferred Qualifications
Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's largest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 16 U.S. gateway cities,as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.
Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi's best employer by Forbes in 2024 and has topped Travel Leisure’s World’s Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.
The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.
Hawaiian Airlines, Inc. is a subsidiary of Alaska Air Group. (NYSE: ALK). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.
For media inquiries, please visit Hawaiian Airlines’ online newsroom.
Position Summary
Provide administrative support for leadership, management, and professional development training as part of Hawaiian Airlines’ new Learning and Development (L&D) team.
Key Responsibilities
- Under the guidance of the Manager:
- Serve as the main point of contact for scheduling, coordinating, and reporting for all L&D programs.
- Coordinate logistics, organize events, and track and report for the delivery of L&D training.
- Create and execute system testing plans for new learning management system (LMS) features and processes.
- Create and run reports, including scheduling reports and ad hoc reports.
- Maintain system data integrity.
- Review and upload courses and resources in an LMS.
- Provide regular feedback to the L&D team to streamline the workflow
- Provide service to subject-matter experts and learners who may require support to achieve their goals.
- Assist in fostering a learning culture within the team and organization to support of Hawaiian Airlines’ mission, vision, and values.
- Act as a role model for positive and effective working relationships with co-workers and outside training consultants.
- Perform all work duties and activities in accordance with HA policies and guidelines.
- Perform other duties as assigned
- Minimum of 3 years’ experience in administration support for a robust work environment
- Highly organized and detail-oriented with experience handling complex schedules, registrations, communications, rosters, evaluations, and event support.
- Experience with LMS, delivery platforms, or tracking and reporting systems for TD/L&D Program participation and completion.
- Deep knowledge of PC-based computer systems (e.g., MS Office Suite)
- Ability to interact successfully with multiple levels of management.
- Excellent customer service and support skills.
- Self-directed with the ability to assimilate large amounts of information quickly.
- Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.
- In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country of citizenship and birthplace.
- Must be legally authorized to work in the United States, for any employer, without sponsorship. Hawaiian Airlines will not sponsor applicants for nonimmigrant or immigrant employment visas or status for this position.
Please note that the provided salary information serves as a general guideline. Our salary is determined by a candidate's experience and qualifications as well as market and business considerations. The expected pay range is $46,100- $55,000.
Preferred Qualifications
- Bachelor’s degree, preferably in learning & development, business, or education. A combination of education, training, and experience are acceptable in lieu of a degree.
- Ability to analyze the needs of the workplace, associates, work settings, and work processes to assist in designing training solutions.
- Knowledge of adult learning theories, practices, and approaches.
- Knowledge in instructional design methodology including needs analysis, design, development, implementation, and evaluation
Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's largest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 16 U.S. gateway cities,as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.
Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi's best employer by Forbes in 2024 and has topped Travel Leisure’s World’s Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.
The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.
Hawaiian Airlines, Inc. is a subsidiary of Alaska Air Group. (NYSE: ALK). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.
For media inquiries, please visit Hawaiian Airlines’ online newsroom.
Salary : $46,100 - $55,000
