Analyst, In-Flight Planning - Limited Term

At Hawaiian Airlines, we are all about welcoming our guests with Hawaiian hospitality and aloha, and taking care of our people, our home, and the communities we serve. Join our ‘ohana and be a part of an exciting team of professionals dedicated to serving our kama‘āina and introducing our islands to the world!

Position Summary

The Analyst, In-Flight Planning is responsible for managing and processing in-flight incident reports using the Intelex platform. This role involves ensuring accurate data entry and analysis to identify trends and potential emergency threats related to In-Flight Operations safety. Is able to effectively visualize data outputs to support decision-making and enhance program effectiveness. Serves as a liaison and provides subject matter expertise to In-Flight Management and other operational departments on the health of In-Flights incident and hazard reporting programs. This position reports to the Sr. Manager In-Flight Safety Management System.

This position has an estimated duration of 9 months. Note that no relocation assistance is available for this position.

Key Responsibilities

• Interpret data and identify trends based on specific knowledge of In-Flight policy & procedures used and deliver insight and/or recommendations
• Action Intelex safety / non-safety incident reports and provide follow up with appropriate departments
• Create and over-see security investigations for department
• Manage the departments Security Evaluation Program (SEP)
• Identify top reported issues weekly and action root cause for resolution
• Conduct onboard audits
• Continuous improvement – Work with other groups such as Customer Service, Safety, IT, Flight Operations, etc. to implement continuous improvements in safety, regulatory and guest experience
• Provide reports for the following departments and organizations (AO, A4A, Safety Steering Committee, In-flight Training, SMS, Product Development, In-flight Union (AFA), Catering)
• Prepares reports, records, and other required documents and paperwork
• Assist in the analysis of quality and safety trends
• Ensure policies, procedures, and programs are compliant with all relevant requirements
• Create reports and presentations for senior leadership as required
• Develop and support the transition of database management systems and provide training materials and sessions for new individual hires and departments who will input, edit, and view reports (IF Management, Consumer Affairs, FA group)
• Assist with department’s Crew Absence Management and other operations programs
• Assist with the In-Flight Aviation Safety Action Program (ASAP)
• Perform other duties as assigned
  
  

Minimum Requirements

• High School or equivalent education
• 4 years of in-depth experience with data management, analysis and/or reporting
• Experience with presentation and facilitation skills
• Excellent oral and written communication skills
• Strong analytical skill and advanced knowledge with MS Word, Excel, Outlook, PowerPoint, and Adobe
• Excellent organization, project management and interpersonal skills
• Demonstrated ability to lead implementation of forward-thinking guidelines and procedures across the enterprise
• Self-starter with proven ability to establish and meet goals/objectives
• Hawaiian Airlines is regulated by the Department of Transportation (DOT - regulation, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of Marijuana, Cocaine, Opioids, PCP (Phencyclidine), and Amphetamine prior to any offer of employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Hawaiian Airlines and any employment offer will be withdrawn.
• In addition to routine employment eligibility verification, U.S.-based airlines must gather information to validate country of citizenship and country of birth. Upon hire, you must provide documentation proving your current country citizenship and birthplace.
• Must be legally authorized to work in the United States, for any employer, without sponsorship. Hawaiian Airlines will not sponsor applicants for nonimmigrant or immigrant employment visas or status for this position.
  
  

At Hawaiian Airlines, we are dedicated to offering a comprehensive total rewards package that aims to attract, engage, and retain the finest talent in the industry. Our rewards structure is thoughtfully designed to include a competitive base salary coupled with variable compensation opportunities. This balanced approach ensures a fulfilling and lucrative work environment, aligning individual achievements with the broader organizational success.

Please note that the provided salary information serves as a general guideline. Our salary is determined by a candidate's experience and qualifications as well as market and business considerations. The expected pay range is $73,700 - $96,600.

Preferred Qualifications

• Bachelor’s Degree in Business Administration or related field
• In-Flight operations experience
• Familiarity with analytical tools, database software and/or business intelligence tools (e.g., Tableau, Tableau Prep)
• Knowledge of the Intelex system
  
  

About Hawaiian Airlines

Now in its 95th year of continuous service, Hawaiian is Hawaiʻi's largest and longest-serving airline. Hawaiian offers approximately 150 daily flights within the Hawaiian Islands, and nonstop flights between Hawaiʻi and 16 U.S. gateway cities,as well as service connecting Honolulu and American Samoa, Australia, Cook Islands, Japan, New Zealand, South Korea and Tahiti.

Consumer surveys by Condé Nast Traveler and TripAdvisor have placed Hawaiian among the top of all domestic airlines serving Hawaiʻi. The carrier was named Hawaiʻi's best employer by Forbes in 2024 and has topped Travel Leisure’s World’s Best list as the No. 1 U.S. airline for the past two years. Hawaiian has also led all U.S. carriers in on-time performance for 18 consecutive years (2004-2021) as reported by the U.S. Department of Transportation.

The airline is committed to connecting people with aloha by offering complimentary meals for all guests on transpacific routes and the convenience of no change fees on Main Cabin and Premium Cabin seats. HawaiianMiles members also enjoy flexibility with miles that never expire. As Hawai‘i’s hometown airline, Hawaiian encourages guests to Travel Pono and experience the islands safely and respectfully.

Hawaiian Airlines, Inc. is a subsidiary of Alaska Air Group. (NYSE: ALK). Additional information is available at HawaiianAirlines.com. Follow Hawaiian’s Twitter updates (@HawaiianAir), become a fan on Facebook (Hawaiian Airlines), and follow us on Instagram (hawaiianairlines). For career postings and updates, follow Hawaiian’s LinkedIn page.

For media inquiries, please visit Hawaiian Airlines’ online newsroom.