What are the responsibilities and job description for the System Operation Shift Supervisor (O'ahu) position at HAWAIIAN ELECTRIC CO.?
Company : Hawaiian Electric
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We recognize our competitive advantage our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.
Our employees are committed to the company's foundational values : integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.
BRIEF POSTING DESCRIPTION :
The P RD OPERATING DISPATCH Department of the P SYSTEM OPERATION Division at Hawaiian Electric Company has 2 Management vacancies available. (Role : Professional Supervisor)
JOB FUNCTION :
Frontline supervisor overseeing personnel operating the power system, including transmission and distribution operations, generation dispatch, outage management, field response, communications, and related data collection.
Directs and trains personnel in policies and procedures, and the use of system tools such as EMS, ADMS, OMS, and any other future control room tools for centralized utility operations. Coordinates generation, transmission, and distribution system activities to ensure safe, reliable, and economic grid operations. Initiates emergency response when appropriate.
Leads and fosters a competitive and service-oriented work culture and exerts high customer value with a safety mindset. Champions change and the LEAN continuous improvement mentality. Serves as the subject matter expert and functional resource, mentoring, advising, and participating in system projects and / or IMT incident response.
ESSENTIAL FUNCTIONS :
- Responsible for the day-to-day operations and is the primary point of contact during normal and emergency operations. Reviews energy and grid resource availability and scheduled daily work plans. Coordinates execution of work plans ensuring compliance with safety and operational requirements. Monitors energy resources, power flow, and voltages, and directs adjustments as necessary for optimum grid performance.
- Frontline supervisor for operators and dispatchers. Performs coaching and mentoring on subjects including safety, policies, and procedures. Reviews, verifies, and modifies work schedule assignments, as required. Prepares employee performance evaluations.
- Prepares, reviews, and adjusts switching orders and hold offs for current system conditions. Coordinates hold off requests, and monitors repair order status. Ensures that System displays and diagrams are accurate, and coordinates updates.
- Primary point of contact for executive communications during high-profile incidents. Coordinates with other first responder agencies, including Fire and Public Safety agencies (e.g., HFD, HPD, MPD), Civil Defense, and other utilities during emergencies. Addresses elevated customer questions and concerns. Assists in gathering data for interruption analysis. Participates in IMT emergency response.
- Performs other duties as assigned. Assists with the development of procedures and policies, and for operational technology systems. Performs research and data collections for reports, analyses, and studies. Performs field investigations as needed.
- Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.
BASIC QUALIFICATIONS : Knowledge Requirements
Skills Requirements
Experience Requirements
Role : Professional Supervisor
Number of Vacancies : 2
Hiring Range : The hiring range for the System Operation Shift Supervisor (O'ahu) 1 [Req ID 9348] position is $105,600.00 to $137,100.00. The person selected will be placed according to his / her skills and qualifications.
About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.
The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at hawaiianelectric.com.
Interested individuals should apply online. The application must clearly indicate the demonstrated experience / knowledge / skills / abilities the candidate possesses which specifically qualifies him / her for the position.
EEO Statement
Hawaiian Electric Companies is an equal employment opportunity / affirmative action employer. We actively seek diversity among our employees. We do not discriminate on the basis of age, race, color, religion, sex / gender (including gender identity / expression), ancestry / national origin, disability, marital status, arrest and court record, sexual orientation, pregnancy, veteran status, genetic information, domestic or sexual violence victim status, or other protected categories in accordance with state and federal laws. We further encourage individuals with disabilities, minorities, veterans, and women to apply.
Hawaiian Electric Companies complies with Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.
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Salary : $105,600 - $137,100
