What are the responsibilities and job description for the Customer Service Representative position at Hawthorne Global Aviati?
Ascension FBO - Customer Service Representative
ARE YOU INTERESTED IN WORKING IN AVIATION?
Are you interested in working in the business aviation industry and do you enjoy a culture that is customer centric? As a Customer Service Representative, you will be an integral part of providing outstanding customer experience.
Job Responsibilities :
- Provide assistance to customers with questions, concerns, and assistance with hotel reservations, directions to local attractions, and transportation.
- Coordinate aircraft services such as fuel and hangar storage.
- Effective communication with team members via radio and other means of communication.
- Pro-active interaction with customers to ensure their experience is positive.
- Educate customers on pricing and programs.
- Process customer invoices.
Position Requirements :
Physical Requirements :
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
