What are the responsibilities and job description for the Billing Coordinator position at Hawthorne Lane?
This boutique law firm is seeking a skilled and service-minded Billing Coordinator to take ownership of the client billing process from start to finish. In this role, your keen eye for detail, strong communication skills, and commitment to delivering polished, accurate work will make you an invaluable resource to attorneys and staff alike. If you’re looking for a collaborative, well-run firm where your contributions are recognized—and where you can grow long-term—this could be the opportunity for you.
About the Job:
- Manage the end-to-end billing process: generate and edit pre-bills, finalize invoices, and handle revisions with accuracy and attention to detail.
- Monitor billing activity closely, ensuring timely processing and resolution of outstanding issues.
- Communicate directly with attorneys to clarify billing instructions, escalate concerns when needed, and ensure client expectations are met.
- Process cash receipts, wire transfers, and assist with monthly billing reports and ad hoc requests.
- Maintain current and accurate billing records and client profiles within internal systems.
- Collaborate with other team members and provide backup support as needed—always with professionalism and a service-first mindset.
About the Culture:
- A team of highly experienced lawyers who are the best in their field.
- Boutique firm with the ability to grow employees and can promise interesting work.
- Hybrid work model.
About You:
- Experienced. You have two-to-three or more years of law firm billing experience, preferably at the Billing Coordinator level. Bachelor’s Degree in hand.
- Efficient. You enjoy working with deadlines and always complete tasks in a timely fashion.
- Client service focus. Strong interpersonal skills with a helpful, can-do attitude.
- Tech advanced. You know the ins and outs of MS Office and billing programs.
- Professional communication. You are confident and clear in your verbal and written communications.
- Discrete. You handle sensitive information with care and always maintain confidentiality.
Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
Salary : $75,000 - $85,000
