What are the responsibilities and job description for the IT Coordinator position at Hawthorne Lane?
Are you a tech-savvy professional with exceptional organizational skills and a passion for information technology? This role offers the opportunity to provide vital administrative and technical support to a highly collaborative IT department. If you thrive in a fast-paced which blends technology, organization, and people skills, and enjoy creating solutions that make a difference, we’d love to hear from you!
Key Responsibilities :
- Serve as the backbone of the IT team, ensuring smooth operations and stellar service.
- Manage IT administrative tasks such as preparing team reports, maintaining meeting agendas, and documenting technical procedures.
- Coordinate equipment preparation and distribution within the office and support vendor relationships.
- Organize project timelines, gathering software requirements from users, and assisting with new application testing.
- Deliver user-friendly training sessions, and create "how-to" guides, quick reference materials, and other IT documentation.
- Handle incoming technical support requests with professionalism and excellent customer service.
- Assist with IT audits, including report preparation and reminders, while maintaining confidentiality.
Why You’ll Love Working Here :
What We’re Looking For :
Essential to Hawthorne Lane’s success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
