What are the responsibilities and job description for the Catering Sales Manager - Stonebreaker Hotel (Markham Hill) position at Hay Creek Hotels?
Job Description
The Stonebreaker Hotel is seeking a Catering Sales Manager to drive event and catering revenue for our beautifully renovated property.
Formerly known as the Pratt Place Inn, this independent, locally owned boutique hotel is nestled on 144 acres atop Markham Hill, one of the Seven Hills in Fayetteville, Arkansas. The 18,900 square-foot building is undergoing an extensive renovation to offer a robust food and beverage program, outdoor dining spaces, private dining options, and a Private Members Only Club Lounge. Additionally, the historic Pratt Place Barn continues to serve as a premier venue for weddings, corporate events, and social gatherings, all set against the backdrop of scenic nature trails.
Job Summary
The Catering Sales Manager will be responsible for soliciting, securing, and coordinating catering and event bookings, ensuring an exceptional guest experience while maximizing revenue. This role involves building strong relationships with clients, local businesses, and community partners to drive wedding, corporate, and social event sales for both the hotel and the historic barn venue.
Responsibilities
Sales & Business Development:
Proactively solicit and secure catering/event bookings through prospecting, networking, and outreach efforts.
Develop and maintain relationships with corporate clients, wedding planners, event organizers, and local businesses.
Conduct on-site tours and sales presentations for potential clients.
Create and manage catering contracts, proposals, and event agreements.
Attend local and regional networking events, trade shows, and industry conferences to promote the property.
Event Planning & Coordination
Collaborate with clients to customize menus, floor plans, and event details based on their needs.
Work closely with the Executive Chef, Banquet Team, and F&B Staff to ensure smooth event execution.
Prepare Banquet Event Orders (BEOs) and effectively communicate event details with internal teams.
Oversee room blocks, event logistics, and special requests for group bookings.
Marketing & Outreach
Develop and implement sales strategies to maximize catering and event revenue.
Assist in the creation of marketing materials, promotional packages, and seasonal offerings.
Maintain an active presence on social media, hotel website, and third-party event platforms.
Work with digital marketing partners to enhance SEO and PPC campaigns focused on event sales.
Administrative & Financial Responsibilities
Maintain accurate records of sales activities, leads, and client communications within the CRM system.
Track sales goals, forecasts, and revenue performance for catering and event bookings.
Prepare weekly and monthly reports on booking trends, pipeline, and revenue generation.
Negotiate pricing, contracts, and service agreements to ensure competitive positioning.
Guest & Client Relations
Serve as the primary point of contact for all catering and event clients from inquiry to execution.
Provide exceptional customer service and build lasting relationships to encourage repeat business.
Address and resolve client concerns and special requests in a timely and professional manner.
Additional Responsibilities
Stay up to date with industry trends, competitor offerings, and local market dynamics.
Collaborate with the hotels sales and operations team to align event strategies with overall business goals.
Perform other sales and event-related duties as assigned by the General Manager.
Required Experience
Qualifications:
Hay Creek offers an extensive benefit and incentive package, including;
The Stonebreaker Hotel is seeking a Catering Sales Manager to drive event and catering revenue for our beautifully renovated property.
Formerly known as the Pratt Place Inn, this independent, locally owned boutique hotel is nestled on 144 acres atop Markham Hill, one of the Seven Hills in Fayetteville, Arkansas. The 18,900 square-foot building is undergoing an extensive renovation to offer a robust food and beverage program, outdoor dining spaces, private dining options, and a Private Members Only Club Lounge. Additionally, the historic Pratt Place Barn continues to serve as a premier venue for weddings, corporate events, and social gatherings, all set against the backdrop of scenic nature trails.
Job Summary
The Catering Sales Manager will be responsible for soliciting, securing, and coordinating catering and event bookings, ensuring an exceptional guest experience while maximizing revenue. This role involves building strong relationships with clients, local businesses, and community partners to drive wedding, corporate, and social event sales for both the hotel and the historic barn venue.
Responsibilities
Sales & Business Development:
Proactively solicit and secure catering/event bookings through prospecting, networking, and outreach efforts.
Develop and maintain relationships with corporate clients, wedding planners, event organizers, and local businesses.
Conduct on-site tours and sales presentations for potential clients.
Create and manage catering contracts, proposals, and event agreements.
Attend local and regional networking events, trade shows, and industry conferences to promote the property.
Event Planning & Coordination
Collaborate with clients to customize menus, floor plans, and event details based on their needs.
Work closely with the Executive Chef, Banquet Team, and F&B Staff to ensure smooth event execution.
Prepare Banquet Event Orders (BEOs) and effectively communicate event details with internal teams.
Oversee room blocks, event logistics, and special requests for group bookings.
Marketing & Outreach
Develop and implement sales strategies to maximize catering and event revenue.
Assist in the creation of marketing materials, promotional packages, and seasonal offerings.
Maintain an active presence on social media, hotel website, and third-party event platforms.
Work with digital marketing partners to enhance SEO and PPC campaigns focused on event sales.
Administrative & Financial Responsibilities
Maintain accurate records of sales activities, leads, and client communications within the CRM system.
Track sales goals, forecasts, and revenue performance for catering and event bookings.
Prepare weekly and monthly reports on booking trends, pipeline, and revenue generation.
Negotiate pricing, contracts, and service agreements to ensure competitive positioning.
Guest & Client Relations
Serve as the primary point of contact for all catering and event clients from inquiry to execution.
Provide exceptional customer service and build lasting relationships to encourage repeat business.
Address and resolve client concerns and special requests in a timely and professional manner.
Additional Responsibilities
Stay up to date with industry trends, competitor offerings, and local market dynamics.
Collaborate with the hotels sales and operations team to align event strategies with overall business goals.
Perform other sales and event-related duties as assigned by the General Manager.
Required Experience
Qualifications:
- 4 years of experience in hotel catering sales, event sales, or related field.
- Strong understanding of banquet and catering operations in a hospitality setting.
- Proven track record of meeting or exceeding sales targets.
- Excellent communication, negotiation, and relationship-building skills.
- Experience working with CRM systems, catering software, and Microsoft Office Suite.
- Ability to multitask, prioritize, and manage multiple events simultaneously.
- Knowledge of Fayettevilles hospitality and events market is a plus.
Hay Creek offers an extensive benefit and incentive package, including;
- Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness
- Competitive Salary/Wages
- Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave
- Standard Annual Performance/Salary Reviews
- Merit and Cost of Living Adjustments
- Complimentary Meals Daily
- Free Parking
- Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties
- Discounts at specific property partners (NEIRA, Historic Hotels of America)
- 50% Discount when Dining at any HCH Property
- Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)
- Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
- Supportive, open-door policy work environment
- Work Culture that is fun, energetic and motivating
- Employee Recognition Program - 'Delight and Surprise Dollars'
- Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.
