Wedding Catering Sales Manager

The acclaimed Mountain View Grand Resort & Spa is actively searching for a personable, articulate, and customer-focused Wedding Catering Sales Manager to join our Sales team.

Located in the heart of New Hampshire's White Mountains, Mountain View Grand Resort & Spa is one of America's truly grand hotels. Newly managed by Hay Creek Hotels, the resort offers 141 guest rooms and suites, a first-class spa and wellness center, extensive wine cellar experience, and full-service Harvest Tavern restaurant, all overlooking beautiful Mount Washington and great White Mountains.

On-site resort activities include a well-manicured 9-hole golf course, axe-throwing, archery, disc golf course, extensive hiking and walking trails, indoor and outdoor pools, auditorium, family learning center, and the Mountain View Farm hosting llamas, goats, and a full garden to supply Harvest Tavern’s farm-to-table efforts.

Mountain View Grand’s extensive 20,000 sq. ft. of event space presents options for any occasion, with 14 different unique venues across the grounds including the 6K sq. ft. restored Crystal Ballroom with 360-degree sweeping picture window views of the mountains.

To learn more, visit us at www.mountainviewgrand.com.

Job Summary:

• Prepares arrangements with customers for wedding functions that are booked in person, via telephone, or by correspondence. Obtains all pertinent information concerning the event, such as size of party, menu and schedule of event. Develops detailed Banquet Event Orders according to client requests. Assist operations managers in successfully executing BEO details.

• Is the “face” of weddings for Mountain View Grand Resort, and is present at all wedding events on the property.
• Reiterates in contract form all specified event details concerning upcoming weddings.
• Maintains trace file and follow-up by telephone or on-site visit as needed.
• Meets with operational managers and supervisors regularly to plan and coordinate efforts for scheduled functions to ensure the efficient execution of the event, and that it adheres to customer guidelines.
• Attend BEO Meetings weekly.
• Develops aggressive long and short-range sales objectives and assists with promotional programs based on sales projections and historical accomplishments.
• Prepares statistical forecasts for food/beverage sales, hotel room occupancy, and event scheduling for approval by the DOS.
• Assists in the development of marketing strategies and implements promotional campaigns to maximize sales potential and increase business.
• Develops plans and prices menus, in conjunction with the Chef/ Food and Beverage Director to be approved by the DOS and General Manager. Works closely with Executive Chef regarding specialty menu requests and package pricing.
• Serves as the point of contact for all new wedding events.
• Organizes weddings as required. Coordinates and directs the execution of functions to ensure customer specifications/expectations are adhered to and that the function runs smoothly and efficiently based on knowledge of quality food production and service requirements. Acts as Banquet Captain as necessary.
• Responds to inquiries pertaining to requests for information, bidding and planning for events, and confirmation regarding weddings, both long and short range. Responds to all inquiries within 12 hours when possible, and within 24 hours at the most.
• Provides written and verbal information to customers within the established timeframe standards for the resort pertaining to such things as layout of seating plans, menus, pricing, final contracts, etc in the bidding process.

Hay Creek offers an extensive benefit and incentive package, including;

• Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*
• Free Life Insurance of $25K from HCH*
• Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs*
• Wellcard membership (up to 60% discounts on prescriptions, gym memberships, and more).*
• Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday*
• Complimentary Staff Meals Daily
• Weekly payroll schedule
• Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews
• Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night)
• Dining Discounts at any HCH Property (50% off food for employee and guests)
• Spas, Golf Course, and Activities Discounts at any HCH Property
• Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America
• Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.)
• Supportive Culture that is fun and motivating, with open-door policy work environment
• Employee Recognition Program through 'Delight Dollars' appreciation and prizes
• Employee Assistance Program including 24/7 confidential support and KOFE financial education
• Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training.
• Free Parking

(*for eligible associates classified as benefits eligible)

About Hay Creek Hotels:

Founded in 2005, Hay Creek Hotels was created specifically to combine the intimacy of a boutique hotel with world-class cuisine, cutting-edge technology, unparalleled guest service and the exclusive amenities of a luxury inn. At Hay Creek Hotels, our passion is to pioneer superior service and inspire excitement within the small, independent hotel sector: to "Delight & Surprise" our guests every day. These values are driven by the idea that the best hotels and restaurants are the ones that draw on the spirit, culture and character of their locales. From meticulously renovated historic properties to exciting new-build hotels, we offer some of the most unique and interesting lodging and dining destinations in the United States. Our hotels and resorts are designed to reflect their respective neighborhoods and serve as good neighbors by participating in community events and causes. Through environmentally responsible design and day-to-day management, we adhere to best practices for sustainable operations at every location.

Bringing a hyper-local focus to the hotel dining experience, the restaurants in the Hay Creek Hotels collection form deep connections with respected local farms and providers. Our chefs seamlessly integrate their regions’ finest meats, seafood and produce with contemporary cooking styles and flavors. Each Hay Creek restaurant is distinguished by sophisticated yet casual ambiance and cuisine that delivers both comfort and surprise with each bite. We are not the average box hotel, and this is not the average dining experience. Dishes are created each night with the perfect balance of texture, flavor, and presentation. Farm-to-table food brings sensational seasonal menus with creative twists on old classics.

Our Core Values and Beliefs;

We promote and support a culture that Delights & Surprises each of our customers, associates, and business partners. Our Host Philosophy encourages each associate to develop the skills necessary to offer outstanding hospitality service outside the scope of their primary job responsibilities. Our Associate Promise is the commitment to truly listen to and communicate openly and honestly with all team members. We embrace Pride Of Ownership to create an, “I can, I am, I own,” empowered approach to everything we do. Partnering in our Local Community and respecting the environment we live in are beliefs we incorporate into daily operations.

To learn more, visit us at www.HayCreekHotels.com

Required Experience:

• 
  2 years of Wedding Sales/Event Planning/Catering experience
• Wedding Sales experience within a hotel environment preferred
• Strong leadership and effective written & verbal communication skills.
• Must be extremely self-motivated and highly efficient
• Must have exceptional interpersonal skills
• Able to work a flexible schedule based on client needs, including nights, weekends, and holidays regularly
• Excellent computer skills needed
• Ability to train, motivate, and supervise
• Must have on-hand event catering and detailing experience
• Subject to successful completion of background check and/or DMV check.