What are the responsibilities and job description for the HR Associate position at Hays Recruitment?
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- Must have at least 6 months to 1 year in customer service or call center; (bilingual in English / Spanish is a plus).
- Basic knowledge and understanding of Human Resources practices and services is preferred.
- Strong customer service, communication, and interpersonal skills.
- Confident handling dissatisfied customers and resolving conflict whilst maintaining composure
- Able to handle confidential info, follow procedures and scripts, and adapt to flexible schedules.
HR Associate
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Contract
Florida
Human Resources
Travel, Hospitality, Leisure & Tourism
25 per hour
Great opportunity for HR junior to work in a fast-paced organization
Your new company
Our client is a well-known, global US hospitality business with multiple brands worldwide. They are headquartered in Tampa, Florida, and have been honored as one of American's Best Large Employers. They have an exciting opening for an HR Operations Associate to join their HR shared services team!
Your new role
As part of the HR operations team, you will serve as the primary point of contact assisting employees with any HR related queries. You will provide an exceptional service addressing inquiries, resolving issues, and guiding customers through the HR system. This role manages many inquiries through phone, email, or the HR Portal, ensuring excellent customer service. This position is a 6-9 month contract.
What you'll need to succeed
High School Diploma required; Associate's or Bachelor's degree preferred.
What you will get in return
This is a fantastic organization that is an extremely employee-centric. They are proud of the culture, development opportunities, and benefits they provide. The environment is hugely collaborative and fast-paced. This position is hybrid with 2 / 3 days onsite in their Tampa Office, and there is lots of scope for career progression.
What you will need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Salary : $25
