What are the responsibilities and job description for the Patient Care Coordinator (Front Desk) - Training Provided position at Haywood Family Eye Care, O.D., PLLC?
Are you someone who values precision, enjoys working in a structured environment, and takes pride in delivering exceptional service? Haywood Family Eye Care is seeking a detail-oriented and conscientious individual to join our team as a Care Coordinator at our front desk.
Our ideal candidate displays the following attributes:
- Highly organized and attentive to detail.
- Enjoys working within clear guidelines and processes.
- Dependable, punctual, and respectful of deadlines.
- Comfortable working methodically and able to multitask.
- Approaches challenges with patience and a focus on finding solutions.
- Prefers to work in a team oriented environment.
- Appreciates constructive feedback and strives for continuous improvement.
Key Responsibilities:
- Greet patients warmly and create a welcoming environment.
- Accurately schedule appointments and follow-up visits.
- Assist patients with insurance and billing questions.
- Coordinate with doctors and technicians to ensure smooth patient flow.
- Answer phone calls and respond to patient inquiries with care.
- Maintain accurate records and adhere to established processes.
Why Join Us?
- Supportive Environment: Our practice values clear communication, structured workflows, and teamwork.
- Growth Opportunities: We’re committed to helping our employees develop their skills and achieve their career goals.
Benefits: Competitive pay ($15.00 - $19.00 per hour based on relevant experience), health insurance, 2 weeks paid time off, retirement plan and more!
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Benefits:
- Employee discount
- Health insurance
- Health savings account
- Opportunities for advancement
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
Application Question(s):
- We pride ourselves on a great team environment and culture. As part of your application, please complete the following personality assessment. It's best taken alone without input and in a place where you can spend as much time as you need to engage with it. There's no need to look up words or meanings of words you don't recognize. Additionally, there are no wrong answers and this is not a test of intelligence. You will need to copy the link and paste it into your browser. Applications without this completed will not be considered: https://go.cultureindex.com/s/tb5OlJryhp
Work Location: In person
Salary : $15 - $19