What are the responsibilities and job description for the Support Services Specialist position at HBHS9?
Hinds Behavioral Health Services is seeking a Support Service Specialist for our organization's Crisis Stabilization Unit. This position is primarily responsible for answering incoming phone calls, receptionist duties for staff and consumers, obtaining prior authorization from insurance companies and other duties as assigned..
Job Summary:
The CSU Support Services Specialist performs general clerical duties including answering incoming phone calls, typing, receptionist duties and other duties as assigned. Other duties include, but are not limited to, creating client admission charts, inputting data into the EHR system, completion of Prior Authorizations and scheduling of Concurrent Reviews, and completing daily reports. Reports to Coordinator of the Crisis Stabilization Unit.
Qualifications:
High school diploma or equivalent required, Bachelor degree preferred. One (1) or more years of experience and training in customer service, patient registration, insurance verification, prior authorizations, and data entry in healthcare environment, with a proven track record of accomplishing high quality work in a professional manner.
Demonstrate ability to recognize consumers' individual needs based on medical conditions, age (infants, pediatrics, adolescents, young adults, middle-aged and geriatric), limitations and planned procedures.
Skills needed include answering telephones, maintaining filing systems and logs, data entry, obtaining prior authorizations from insurance company; proficiency in use of Microsoft office package.
This position has been determined to have an occasional or very low risk of occupational exposure to blood-borne pathogens. Occasional prolonged standing and walking; lifts and moves supplies and equipment; mostly sedentary work.
HBHS offers competitive pay and benefits packages. If you are passionate about providing exceptional patient care and making a difference in the lives of others, we would love to hear from you. Please apply with your updated resume and references.
Job Type: Full-time
Pay: $12.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
Work Location: In person
Salary : $12 - $16
