What are the responsibilities and job description for the PBX Operator PRN position at HCA Houston Healthcare Kingwood?

Description

Introduction

Do you have the PRN career opportunities as a(an) PBX Operator PRN you want with your current employer? We have an exciting opportunity for you to join HCA Houston Healthcare Kingwood which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Benefits

HCA Houston Healthcare Kingwood, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include :

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Fertility and family building benefits through Progyny
Free counseling services and resources for emotional, physical and financial wellbeing
Family support, including adoption assistance, child and elder care resources and consumer discounts
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan
Retirement readiness and rollover services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Learn more about Employee Benefits

Note : Eligibility for benefits may vary by location.

Our teams are a committed, caring group of colleagues. Do you want to work as a(an) PBX Operator PRN where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise!

Job Summary and Qualifications

Assumes responsibility for the telecommunication processes of the facility to include handling various codes and other emergent type occurrences. Employee will be responsible for knowledge and skill necessary to provide care based on physical, psychological, educational, safety and related criteria for the neonate, infant, child, adolescent, adult and geriatric population.

What you will do in this role :

Consistently provides outstanding service to all patients, physicians, fellow employees, and guests.

Displays initiative to see processes through to completion and offers assistance without being asked.

Maintains awareness of own limitations and seeks guidance from appropriate personnel as needed.

Prioritizes activities of self based on demands for service.

Remains alert to the detection of errors in own work and the work of others with appropriate corrective actions initiated.

Demonstrates an understanding of patient rights, including those pertaining to confidentiality, informed decision-making, and privacy.

Is aware of resources available for ethical concerns and makes appropriate referrals.

Practices cost-efficiency.

Performs technical skills proficiently in accordance with established standards, as evidenced by annual validation processes.

Utilizes specialized knowledge and skill to perform job requirements.

Consistently responds to requests in a positive, professional, and timely manner.

Consistently demonstrates behavior which reflects that working as a team is more important than self-interest.

Demonstrates interpersonal competencies such as effective problem-solving, negotiation, and conflict management skills.

Consistently maintains a professional level of conduct.

Facilitates communication with patients, physicians, guests, and co-workers.

Consistently demonstrates courteous and positive behaviors, e.g. smile, pleasant tone of voice, positive eye contact.

Utilizes appropriate lines of accountability for the continuous improvement of quality.

Ensures that problems / concerns regarding departmental activities are communicated with Director.

Ensures that problems / concerns regarding activities in the hospital are communicated

What qualifications you will need :

Three years PBX Operator, communications, or customer service experience in a healthcare setting

Must be able to read, write, and speak English fluently.

Must be able to work under stress and be emotionally capable of coping with complex and / or changing conditions.

Requires the ability to prioritize, problem solve, make sound decisions, and work on a team

As a full-service, 420 bed acute care hospital , HCA Houston Healthcare Kingwood has provided the northeast Houston community with high-quality, cost-effective healthcare for over 25 years. We are dedicated to providing comprehensive, quality care, close to home. Our Womens Center offers high-risk OB care, a Level III NICU , and pediatric services. We have an advanced Brain & Spine Center, which includes a DNV Comprehensive Stroke Center and the Sleep Center of Excellence. Our Orthopedic Center offers total joint replacement surgery using advanced technology. Other services include innovative and customized cardiovascular services, including open heart and vascular surgery and state-of-the-art imaging and endoscopy services for more accurate diagnosis and treatment plans. We are also a Certified Level I Stroke Center and an Accredited Chest Pain Center. We are members of HCA Houston Healthcare, the most comprehensive family of hospitals in the region and part of the leading provider of healthcare in the country, HCA Healthcare. Together we are stronger, smarter and more accessible in providing the patient-centered care you need close to home.

HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our PBX Operator PRN opening. We review all applications. Qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

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