What are the responsibilities and job description for the Sales Representative/Water Heater Coordinator position at HCI Heaton Construction?
We are looking for a Water Heater Coordinator to provide product sales and services information and setting up appointments as well as resolving any emerging problems that our customers might face with accuracy and efficiency. The WHC's are genially excited to assist customers. They're patient, empathetic, and passionately communicative. The goal is to respond efficiently to customers appointments, inquiries and maintain high customer satisfaction. You have the opportunity for uncapped earning potential as this is 100% commission based.
Responsibilities:
* Inside Sales, Hot Leads, No Cold Calls
* Identify and assess customers' needs to achieve satisfaction
* Provide accurate, valid and complete information by using the right methods/tools
* Handle customer complaints, provide appropriate solutions and alternatives within the time limits, follow up if necessary
* Keep accurate records of customer interactions
Skills:
* Strong phone contact handling skills and active listening
* Excellent communication and presentation skills
* Ability to multitask, prioritize and manage time effectively
* Computer knowledge
Qualifications
- Strong negotiation skills
- Excellent customer service abilities
- Proficient in sales techniques
- Analytical mindset for data interpretation
- Experience in outside sales preferred
- Knowledge of B2B sales strategies
- Ability to manage accounts effectively
- Fluency in Spanish is a plus
- Familiarity with technology sales and Salesforce
- Technical sales background advantageous
Heaton Construction Inc. is an Equal Opportunity Employer which offers competitive compensation, excellent benefits, and is a respected leader in the home services industry.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
Compensation Package:
- Weekly bonus
Schedule:
- 10 hour shift
- Day shift
- Rotating weekends
Experience:
- sales: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Work Location: In person
Salary : $50,000 - $65,000
