IT Manager

Job Details

Little Rock - Little Rock, AR

Description

This position will be 100% onsite in the Little Rock, AR office.

This position is responsible for all HCJ technology, Information Technology (IT) strategic direction, oversight of vendor technology products and platforms, ensuring appropriate levels of information privacy and security oversight and controls, and management of the IT function for the organization.

Technology Manager Responsibilities

• Oversee internal and external day-to-day IT operations of HCJ, providing overall management of technology vendor(s), and a comprehensive on-going IT project management plan.
• Oversee investments in technology hardware, software, and talent to meet the goals and objectives of HCJ. Ensure that all initiatives in the IT portfolio have clear business goals and success metrics.
• Provide strategic direction and vision to direct the overall design of HCJ’s technology platform to ensure current and future business goals can be met.
• Assist in the creation and management of procurement processes for the acquisition of technology products and services.
• Ongoing, this role will oversee and ensure technology vendor deliverables, contractual requirements, performance guarantees, and implementation and testing milestones are met.
• Direct technology strategy and operations, including management of computer hardware and software, telecommunications, and networks.
• Report to the Managing Partner and Chief Financial Officer on a regular basis, and participate in Leadership Team meetings —i.e., privacy and security, solution architecture, solution integration systems, data migration, solution testing, and auditing.
  
  

Other Responsibilities

• Assist with department and firm projects as needed.
• Assist with annual technology budgeting process as needed.
• Maintain inventory of all hardware. Assist with acquisition and disposals.
• Stay abreast of emerging technologies that can improve IT systems performance and increase company profits through efficiencies.
• Assume other duties as assigned
  
  

Qualifications

Other Attributes, Education, Skills & Abilities

Innovation

• Anticipate and solve problems with original and tailored solutions
• Forward thinking and big picture focused
  
  

Ownership

• Self-driven and strives to get the job done in a timely manner without passing the buck
• Total responsibility of knowledge on technical matters
• Provide quality work
  
  

Teamwork

• Think of others, humble, loyal and puts the firm first
• Collaborate within the teams
• Develop relationships with peers and attend firm events
  
  

Communication

• Effectively exchange meaningful information and ideas on a timely basis with tact and open minds by listening first and asking questions second
• Communicate effectively and professionally
• Keep immediate supervisor informed
  
  

Other Knowledge, Skills, And Abilities

• Ability to communicate with and support the technological requirements for internal and external clients, including the ability to explain technology to business leaders, Board members, and others not immersed within the technology world. Strong operational, organizational and negotiation skills required.
• Proven project management skills, including experience managing technology vendors and vendor relations. Experience designing and monitoring technology service level agreements.
• Skilled in problem analysis, resolution, and ability to accurately assess staff needs.
• Understands and maintains the confidentiality of all firm and client information.
• Maintains a high degree of professionalism and integrity.
• Great understanding of Cloud based computing and implementation of such systems with strong knowledge of IT Systems, Networks, and software solutions.
• Ability to work in a deadline-driven environment and handle multiple projects / tasks with an attention to detail.
  
  

Education/Experience

• Bachelor’s degree in Information Systems, Computer Science, Engineering, or related field required
• 8 years of experience managing technology and information resources.
• 2 years of management experience; either in a leadership role or project management.
• Experience providing strategic IT direction.