BSS Practice- Sr. Consultant/Lead Consultant

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 220,000 people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. ( )

The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you ll thrive in, then you re in the right place.

We are looking for a highly talented and self- motivated BSS Practice- Sr. Consultant/Lead Consultant to join us on our journey in advancing the technological world through innovation and creativity.

Job Title: BSS Practice- Sr. Consultant/Lead Consultant

Job ID: 2570744

Position Type: Full-time

Location: Atlanta, GA or Kansas, MO

Role/Responsibilities

• To drive value creation in the engagement, proactively identify and implement process enhancements, optimizing program efficiency through streamlined workflows.
• To build strong relationships with key Program Partners / Stakeholders and manage their interests for smooth integration and implementation of the program and achievement of its objectives.
• To optimize engagement profitability, strategically managing diverse variables, pinpointing improvement opportunities, and implementing targeted strategies to elevate overall project profitability.
• To proactively engage with the client to understand the business engagements.
• To lead and inspire cross-functional teams, offering guidance and fostering collaboration for high-performance outcomes.

Qualifications & Experience

Minimum Requirements

• Strong IT experience in Telecom domain with BSS experience in Retail, Enterprise and wholesale LOB for following areas
• Sales & CRM
• CPQ
• Care & Self-Help
• Enterprise Product Catalog
• Order management
• Workflow management
• Mediation, Rating, Billing, OCS
• Revenue Assurance, Fraud Management
• Enterprise Integrations
• Data & Analytics, Reporting & Dash boarding, Governance & policy management
• Extensive experience in tactical and strategic product roll-out including Technology recommendations, architecture, domain driven solutions, API led connectivity, Risk Management, Fault Tolerance, NFR, Resilient architectures.
• Hand-on architecture design/consulting experience with(any 1) Amdocs, Netcracker, CSG, Sigma e2e BSS stack
• Experience in customer advisory role across BSS stack for 5 years
• well conversant with eTOM/SID/TAM models, GSMA standards
• Experience with TMF architecture & Integration standards- ODA, NaaS, Open API
• Experience in e-commerce and Omni-chanel transformations, Customer experience
• Strong experience in Business Architecting and designing IT solutions with Enterprise Integrations, Legacy modernization, Functional consolidation

Desired Qualifications

Certifications

• TOGAF 9 Certified
• TMF Certifications

Pay and Benefits

Pay Range Minimum: $ 68,000 per year

Pay Range Maximum: $ 139,700 per year

HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

How You ll Grow

At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.