What are the responsibilities and job description for the AV/Desktop Tech Support Analyst position at HCL Global Systems, Inc?
- IT AV/Desktop Support Technician position entails:
- Provides on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issues and audio/video conferencing related issues working directly with customers as well as other internal technical resources.
- Schedules, sets up, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences.
- Performs video camera, live stream and audio recordings.
- Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences.
- Sets up and operates audio systems for live events and ceremonies, and assists video production.
- Conducts site surveys to establish AV/VTC equipment customer requirements.
- Sets up and installs permanently installed conference room displays and video conferencing equipment.
- Perform administrative tasks such as inventory tracking, checklists, forms, etc.
- Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers.
- Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment.
Job requires some travel and overnight stays
Job Types: Full-time, Contract
Pay: From $52,071.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $52,071
