What are the responsibilities and job description for the Project Manager position at HCL Global Systems, Inc.?
Job Summary:
This position drives results for the final phase of a project, involving key duties such as updating and maintaining feature delivery and issue tracking systems.
Key Responsibilities:
- Ensure accuracy in feature delivery, testing, acceptance, and migration tracking
- Maintain issue/bug-fix status and resolution tracker
- Engage with technical staff to gather and document information for project stakeholders and customers
- Triage progress updates and attend meetings
- Develop customer communications and quarterly newsletters
- Create a cohesive documentation framework for knowledge transfer
- Coordinate technical documentation development
- Develop training documentation and user manuals based on training videos
