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Business Analyst -Business Operations

HCLTech
Austin, TX Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/15/2025

We are HCLTech, one of the fastest-growing large tech companies in the world and home to 218,000 people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. (www.hcltech.com ) The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis. We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you’ll thrive in, then you’re in the right place. We are looking for a highly talented and self- motivated Business Analyst-Business Operations to join us on our journey in advancing the technological world through innovation and creativity.Job Title : Business Analyst-Business OperationsPosition Type : Full-timeLocation : Austin TXThe Business Planning & Operations Lead, Reality Labs B2B Commercial Channel will partner with Global BP&O leaders, B2B Commercial Sales and other leaders. The role will entail business planning and insights, operating cadence (rhythm of the business), sales enablement and strategic projects to drive scalable revenue growth and operational effectiveness. The role will be part of the RL Global Sales Planning & Operations team, with a particular focus on sales capabilities and operational excellence.RESPONSIBILITIES

  • Support management in strategic, operational and financial planning and ensure decisions in line with overall company approach and goals.
  • Lead operational reviews and rhythm of the business to drive decision-making and review progress on regional goals and priorities (e.g., monthly / quarterly business reviews).
  • Lead core sales operations processes for the team, including quarterly and annual goal setting.
  • Develop strong collaborative relationships with key stakeholders across the company and represent the workplace team with Cross-Functional teams. Identify, scope and drive critical projects and initiatives for the Commercial team, partnering with cross-functional teams across the organization.
  • Develop and implement go-to-market strategies, e.g., for new markets, products or verticals, organization restructuring and design.
  • Create and manage a reporting framework for opportunities, forecasting and general Rhythm of Business.
  • Conduct sales analysis to identify opportunities to enhance and accelerate the sales cycle. Drive internal strategy for CRM : how we use Salesforce to scale our customer growth (including Accounts, Opportunities, Forecasting, etc.).
  • Managing territory alignment, segmentation and analyzing the distribution on a constant basis. Utilize quantitative insights to recommend new initiatives and best practices for sales and sales leadership.
  • Provide sales training and tools as necessary to sales team to accelerate the sales cycle Ensure we have strong plans and KPIs in place at a regional and market / vertical level.
  • Provide business analytic strength to help drive initiatives critical to ongoing growth.
  • Lead sophisticated research and analysis (e.g., revenue, customer, market and competitive trends and insights) for leadership to support decision-making. Drive key leadership meetings and facilitate alignment on key issues and opportunities.
  • Lead / facilitate cross functional teams to get work done, driving recommendations through to implementation. Drive operational excellence through identification and execution of opportunity areas that create efficiency, remove obstacles, or create improved processes and approaches to the business. Partner with leaders and HR on Organizational Effectiveness.QualificationsMINIMUM QUALIFICATIONS
  • Bachelor’s degree in business, engineering or other relevant quantitative disciplines from a leading university.
  • 7 years of experience in strategic planning, sales operations and / or business operations in the technology / internet space.
  • Distinctive problem solving and analysis skills, experience solving complex and diverse business problems (commercial, operational, organizational), and to drive projects from strategy to execution.
  • Experience to develop or oversee advanced quantitative analysis and derive actionable insights.
  • Leadership and influencing skills, can lead / influence stakeholders at all levels of an organization.
  • Demonstrable experience working cross-functionally with leadership in developing and executing successful plans.
  • Results and detail-oriented, with experience in commercial / business acumen. Effective communication skills.
  • Superior Excel and PowerPoint skills.
  • International experience and / or multicultural skills.PREFERRED QUALIFICATIONS
  • Experience in enterprise Sales / SaaS strongly preferred.
  • Experience with the B2B Enterprise Channel Sales Motion, preferred.
  • Advanced degree, MBA preferred.HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and / or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation.A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies : medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per yearHow You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

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