Job Description
Job Description
About us
HCPro, LLC. is a leading provider of integrated information, education, training, and consulting products and services in the vital areas of healthcare regulation and compliance. We help healthcare organizations drive consistency and maximize efficiencies across the revenue cycle, resulting in measurable clinical, quality, and financial improvements.
We are a multidisciplinary tech-enabled business education company. Our goal is to drive revenue cycle efficiency through education.
- Delivering Information in Meaningful Ways
We combine intuitive technology and targeted subject matter expertise to empower people to exceed their professional goals.
Driving Improvement from WithinWe partner with healthcare providers to create a culture that values education and prioritizes compliance, quality care, and revenue cycle success.
Aligning People, Process, and PolicyWe understand the intricate nuances of both acute and post-acute healthcare settings so we can help streamline efficiencies and support the implementation of complex compliance initiatives.
Diversity and equal opportunity
HCPro is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, gender identity, race, color, religious creed, national origin, age, sexual orientation, physical or mental health disability, or protected veteran status.
What does this role do at HCPro?
We are seeking an experienced and detail-oriented eLearning Production Manager to oversee the development, delivery, and optimization of our diverse portfolio of eLearning products. The ideal candidate will lead a cross-functional team, manage production schedules, and collaborate with internal and external stakeholders to deliver innovative, market-ready solutions. This role requires a candidate with a passion for education technology, market trends, and operational excellence.
What are some of the responsibilities?
Lead and manage the production team to define product requirements and execute release plans.Create and maintain detailed production schedules for courses, updates, and library additions; ensure all production milestones are met, including content creation, QA, and certificate (CEU) delivery.Work closely with eLearning Director and others to communicate project scope, concerns, and incorporate updates as necessaryManage the inventory of online courses, ensuring seamless updates and consistency across internal, external, and reseller versions.Communicate effectively with customer service, sales, and reseller partners to provide product training / demos and address content-related queries.Partner with the Continuing Education Manager to manage certifications and survey requirements.Gather feedback from customers, surveys, and user groups to help refine the product roadmap and long-term strategy; conduct market research and provide competitive intelligence to inform pricing decisions and maximize market reach.Assist with reporting on financial performance and conducting analysis to evaluate product profitability, identify trends, and inform strategic decision-making.Optimize production and delivery processes to reduce costs and improve efficiency.Research emerging trends and technologies to inform product strategy and ensure competitive positioning.Support and enhance reseller relationships, as neededWhat are the knowledge and skills requirements?
Bachelor's Degree (Business, Learning and Development, Education, or similar) or equivalent experience3-5 years of experience in eLearning development or product management.Proven experience in product management, preferably within the eLearning or education technology space.Strong leadership and team management skills with the ability to inspire and drive results.Excellent project management skills, with a focus on meeting deadlines and managing competing priorities.Proficiency in market research, competitive analysis, and financial planning for product launches.Exceptional communication skills to effectively collaborate with cross-functional teams and external partners.Knowledge of instructional design principles, LMS platforms, and emerging educational technologies is a plus.Experience managing a dynamic teamSkilled using elearning software such as Articulate Storyline (preferred), Adobe Captivate, Camtasia, iSpringFamiliarity with MS Office, JIRA, Google Docs, Adobe, Smartsheets, and / or project management tools to support overall product developmentStrong knowledge of learning delivery platforms such as LMS, LCRS, microlearning, V-ILT tools preferredKnowledge and practical application of adult learning principals to products to facilitate learning and enhance user experienceInstructional design experience preferred
