What are the responsibilities and job description for the Patient care representative position at HCRC Staffing?
Only QUALIFIED Healthcare Professionals accepted) Sales / Marketing - Medical Sales Patient Care Rep Fresno CA
We are looking for a motivated and driven Medical Sales Patient Care Representative to join our medical practice full time in Fresno, CA.
The Medical Sales Patint Care Rep is responsible for building and maintaining patient relationships throughout their care, delivering a financial breakdown of the overall Care Plan along with helping patients to coordinate their schedules to arrive for the recommended care.
This position is also responsible for acquiring long term, quality patients for the clinic through the implementation of lead conversion systems, and the position will focus on understanding patient needs and wants, helping them overcome obstacles and empathizing with their struggles and challenges while influencing them to do what is in their best interest to improve their quality of life.
Must have sales or management experience.
Performance Objectives :
- Develop emotional connection with patients to understand their expected goals and desired outcomes
- Perform an initial consultation on new patients to determine medical history, motivating factor that prompted patient to look for help with their problem and functional goals of the patient
- Attend Team Meeting to report on motivating factor that prompted patient to look for help with their problem and functional goals of the patient
- Create and deliver financial estimates and long-term scheduling to patients based on Providers orders
- Provide and ensure completion of all patient paperwork
- Effectively and continually educate patients about the need for, and progress through, the care plan
- Ensure that all of the patients needs are met, nothing gets overlooked, and care is consistent with the patients expressed desires
- Execute patient follow up calls
- Encourage, resolve concerns, and gather testimonials during care plan
Capabilities Key Competencies :
- Entrepreneurially orientated, driven to succeed and a commitment to achieve results
- Excellent relationship building skills with a demonstrated ability to quickly develop trust
- Ability to make decisions, offer strong recommendations, and take responsibility for results
- Ability to ask exploratory questions
- Demonstrate ability to create a high awareness around physical functional limitations
- Self-starter who can work independently within existing processes or operate effectively with ambiguity
- Ability to overcome objections with confidence
- Planning, organizing, prioritizing, and streamlining skills
- Ability to maximize and apply internal systems, processes, and platforms
- Present self in a professional and positive manner in attitude and appearance at all times
- Advocate for the patient and motivate them to reach their health goals
- Ability to coordinate and balance needs of the patient and the clinic
- Understand, align, and communicate our mission, vision, and values
- Desire to define and take massive action to accomplish your own personal, professional and financial goals
Education & Experience :
High school diploma or equivalent
2 years of sales or management experience
Schedule :
Full time (Mon- Fri with Friday office hours ending at 1)
Salary :
$23 -$26 hr plus commission
Benefits : Dental insurance
Dental insurance
Health insurance
Paid time off
Vision insurance
Bonus compensation based on productivity
Last updated : 2024-11-22
Salary : $23 - $26
