Bilingual Korean Quality Manager

Essential Functions include but are not limited to the following

·        Communication skills to convey information in reports, meetings and status reports

·        Knowledge of the product to perform accurate quality control

·        Ensure that standards and safety regulations are observed

·        Implement and oversee quality improvement initiatives

·        Create training materials and operating manuals

·        Analysis, critical-thinking and problem-solving skills to review systems

·        Strong organizational skills

·        Ability to work independently

·        Working knowledge of quality system requirements

·        Knowledge of ISO standards and quality management systems

·        Develop and implement quality management systems and standards

·        Conduct internal and external quality audits

·        Monitor and analyze quality performance metrics

·        Support and coordinate plant-wide and department-wide quality planning, conferences, and events for external customers.

·        SAP experience preferred

·        NCR/NCM reporting & follow-up

·        Department budget management and process

·        Make purchase requisition of quality department

·        Support and assist the Quality/Production areas as needed.

·        Identify, record, document thoroughly, and track & fill out QIR in SAP.

·        Develop and maintain KPI (Key Performance Indicators) and supporting data collection systems.

·        Calibration management

·        Investigate customer complaints and implement corrective and preventive actions

Job Knowledge, Skills, and Abilities:

• Minimum of a bachelor’s degree or equivalent
• Over 5 years of experience in quality control & assurance role
• Professional certification in quality assurance or quality management
• Excellent verbal/written communication skills are required 
• Ability to effectively respond to and interact with staff at all levels of the organization
• Ability to define problems, and resolve them quickly
• Communicate effectively with internal and external customers and suppliers
• Write detailed reports on quality issues
• Proficient with Microsoft Word, Excel, and PowerPoint
• Participate in complex issue investigations and investigation activities
• Detail-oriented person
• Meet all other requirements as assigned