Business Transformation Lead

Who We Are

HDI Global Insurance Company is a commercial property and casualty insurer headquartered in Chicago, IL. We are a wholly owned subsidiary of HDI Global SE, which manages the industrial lines division of the Talanx Group. Our broad and flexible portfolio of products and services combined with our international network of local insurers in more than 150 countries, provide us the ability to offer a wide range of domestic and global insurance solutions for U.S. based multinational companies.

About the Role

The Head of Business Transformation is responsible for spearheading strategic initiatives to drive organizational efficiency, enhance operational performance, and foster a culture of continuous improvement within HDI Global Insurance Company. This role oversees Portfolio Steering, Project Management, Business Analysis, Business Architecture, and Organizational Change Management to ensure the successful delivery of transformation projects and alignment with the company’s objectives. The role will work closely with business and IT leaders to understand and prioritize operational priorities.

A strong background in P&C insurance operations (underwriting, claims, billing) and related functions, familiarity with both front- and back-office functions, and expertise in Guidewire or similar insurance software platforms are critical for success in this role.

Key Responsibilities

• Portfolio Steering. Develop and oversee a strategic portfolio of business transformation initiatives that align with corporate objectives and deliver measurable value. Prioritize, coordinate, and balance resources across multiple transformation projects, ensuring alignment with enterprise goals. Regularly assess portfolio performance, risks, and benefits, and adjust priorities to meet evolving business needs.
• Project Management. Lead end-to-end project management of transformation initiatives, ensuring timely delivery, adherence to budget, and achievement of expected outcomes. Establish robust project governance frameworks, including risk management, issue tracking, and resource allocation. Utilize project management methodologies (e.g., Agile, Waterfall) to optimize project outcomes and improve cross-functional collaboration.
• Business Analysis. Collaborate with stakeholders to capture business requirements, define project scope, and translate them into actionable project plans. Conduct in-depth analysis of current processes to identify opportunities for automation, simplification, and improvement. Leverage domain knowledge to analyze business needs across both front and back office functions, ensuring projects are rooted in real-world operational requirements.
• Business Architecture. Develop and maintain a comprehensive business architecture to support strategic initiatives, aligning business processes, systems, and data across the organization. Guide the design and implementation of target operating models that support scalability and adaptability. Work closely with IT to ensure technology solutions align with business architecture and support organizational goals.
• Organizational Change Management. Drive change management strategies to ensure smooth adoption of new processes, systems, and organizational structures. Lead communication, training, and support initiatives to foster employee engagement and readiness for transformation. Assess organizational impact, readiness, and manage resistance, developing tailored change interventions as needed.

Requirements

• Education: Bachelor’s degree in business, Insurance, or a related field; MBA or equivalent advanced degree preferred.
• Experience: Minimum of 10 years in business transformation, portfolio management, or a similar role, within P&C insurance.
• Domain Knowledge: Strong understanding of P&C insurance operations, with domain expertise across both front- and back-office functions.

Technical Skills:

• Demonstrated experience with Guidewire or similar P&C insurance software.
• Proficiency in Business Analysis (process and requirements), Business Architecture and OCM best practices.
• Proficiency in project management methodologies (e.g., Agile, Waterfall) and tools (e.g., MS Project, JIRA).
• Leadership: Proven ability to lead cross-functional teams and influence senior executives.
• Analytical Skills: Strong analytical and problem-solving skills, with the ability to synthesize complex information and drive data-driven decisions.
• Communication: Excellent written and verbal communication skills, with the ability to communicate complex concepts clearly and effectively.

Desired Attributes

We’re interested in self-motivated individuals who can easily function in a high-demand, performance- driven environment. In addition, we’re looking for people who recognize the accomplishments of the team before the individual and are sought after as people developers. If you’re passionate about problem- solving and helping our business with some of their most complex issues, this role is for you.

• Leads through example by rolling up the sleeves and developing deliverables that serve as training targets for the team.
• Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.
• Strong analytical and problem-solving skills, with attention to detail in identifying and addressing issues.
• Proactive, solution-oriented mindset with the ability to adapt to changes and resolve issues quickly.
• Collaborative and team-oriented, able to build strong relationships across the organization.

Please note we are not providing sponsorship for this opportunity.

HDI Global Insurance Company offers a competitive benefit package: 401k, Company Match, Paid Time Off, Sick Leave, Medical, HRA, Telemedicine, Wellness Program, EAP, Dental, Vision, Accident, Critical Illness, FSA, DCFSA, Group and Voluntary Life, STD, LTD, Pet Insurance, Transit, and Parking.

Attention All Applicants: Please use the following link to read HDI's California Personnel Privacy notice: https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:0bbddcaf-d738-3af9-bc04-b25f803799ff

HDI Global is an Equal Opportunity Employer

Individuals seeking employment at HDI Global Insurance Company are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

HDI Global Insurance Company participates in E-Verify.