What are the responsibilities and job description for the Operations Manager (Part Time) - Middletown/ Shrewsbury position at Head Over Heels?
Benefits:
We are currently seeking an enthusiastic and motivated individual to join our team as a Part-Time Operations Manager (OM) for our Head Over Heels (HOH) locations in Middletown and Shrewsbury
This dynamic, people-centered position is perfect for someone who thrives in fast-paced, kid-focused environments and is passionate about creating a fun, welcoming, and organized atmosphere for families and staff. As the on-site leader, the OM is a vital part of ensuring smooth daily operations and setting the tone for the gyms culture and energy.
Position Type: Part-Time (Approx. 4.5 hours per day- Evenings/Saturday Mornings)
Compensation: Based on experience
Key Responsibilities:
Lobby & Culture Leadership
- IRA
- Tuition Discounts
- Aflac & Life insurance
- Sick and Earned Time Off
- Training & development
We are currently seeking an enthusiastic and motivated individual to join our team as a Part-Time Operations Manager (OM) for our Head Over Heels (HOH) locations in Middletown and Shrewsbury
This dynamic, people-centered position is perfect for someone who thrives in fast-paced, kid-focused environments and is passionate about creating a fun, welcoming, and organized atmosphere for families and staff. As the on-site leader, the OM is a vital part of ensuring smooth daily operations and setting the tone for the gyms culture and energy.
Position Type: Part-Time (Approx. 4.5 hours per day- Evenings/Saturday Mornings)
Compensation: Based on experience
Key Responsibilities:
Lobby & Culture Leadership
- Serve as the primary greeter in the lobby, ensuring each family and child feels welcome, safe, and excited to be at the gym.
- Make daily announcements to promote events, activities, and schedule updates.
- Build strong relationships with families and foster a sense of community.
- Act as the face of the facility and uphold HOH's core values.
- Manage day-to-day facility operations including opening/closing procedures, cleanliness, class flow, and lobby/front desk coordination.
- Collaborate with department leads to optimize space usage and schedules.
- Ensure the facility maintains brand standards in appearance and functionality.
- Support department team leads and assist with maintaining a positive, accountable, and collaborative team culture.
- Proactively address team morale, communication, and performance.
- Enforce policies related to safety, child protection, and customer service.
- Conduct regular walkthroughs and audits to maintain high operational standards.
- 3 years of experience in management, retail, hospitality, customer service, or youth/family programming.
- Strong interpersonal and communication skills.
- Highly organized and detail-oriented with the ability to manage time and tasks efficiently.
- Energetic and confident in engaging with children, families, and staff.
- Comfortable making announcements and leading in a public space.
- Must be 18 years or older and have access to reliable transportation.
